The FedEx driver for my route misdelivers constantly. I get deliveries for my house number but three streets away (1234 Foo St. instead of 1234 Bar Dr.) just about every couple of weeks. I've spoken to the driver and to customer support, but it still keeps happening.
I now know that "neighbor" and get greeted with a laugh every time I swing by to drop off their packages.
To be in that same boat as your story makes me wonder if it's a systemic bug. But also, holy hell, how is routing a truck to a street address not a solved problem in 2024?
I would also have accepted if they'd leave the EXIF data in their "delivery proof" images, so I can do my own GPS navigation, because the picture of some piece of grass with my box sitting on it, shockingly, is not a good way to track down lost parcels
If I could snap my fingers and end FedEx as a company I would do it without any hesitation. Hell, in a more constructive vein: if I could pay to ensure that no one ever used FedEx to ship something to me, I'd do that, too (even as I write that I'm cognizant that's perverse incentives for FedEx improving, but it would be a more likely fix than just praying for FedEx to go out of business anytime soon; it'd be like shipping insurance but in the other direction)
I now know that "neighbor" and get greeted with a laugh every time I swing by to drop off their packages.