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Thanks for the feedback


Noted


Will do!


Looking forward


Thanks for the feedback! There is more destinations coming. So stay tuned ...


Thanks for the feedback. You can change the price to USD in the top bar of the page. We are working on a smarter way to set the currency on first visit. In regards to the Mob Museum we will take a look and fix. Sometimes the APIs we use are not very specific in regards to child / adult pricing.


We double checked that. $69 (excl. fees) seems to be not available on all dates. We could not find a case where the price we show are not correct.

You can check prices by date by using the calendar button above the section with the product listings at: https://www.ticketlens.com/en/g7758


I'd say then the "Select an Offer" section feels a bit misleading.

Using our example, I'm seeing "headout.com - available today". The impression I get from this is I am able to get a ticket for today. Looking on the right, I see "from $86.25". This gives me the impression that I can get a ticket for today, starting as low as $86.

Clicking through the link however shows the tickets for today are $159. I get that on headout.com, when they say "from $69" they are implying there are days where tickets are $69, and I think it comes from nothing on their site saying "available today".

On your site however, I read it as I mentioned above. As my first click through resulted in an unexpected price hike (again, from my expectations, not reality), I had the same mental connection I have looking at coupons on RetailMeNot - I assume that most of the coupons are bogus or personal affiliation links. Not knocking the product, but this was my "user experience" interacting with it for the first time.


Thanks for the feedback! This is a first version of the product. Far from perfect and the area search definitely needs some more work.


We just checked again and the prices are correct. Some vendors charge a booking fee which they do not show at the first page but only if you proceed to checkout. E.g. the last offer for $29 has $3 booking fee. We always show the full price including all fees.


Booking fees are not showing up , I tried the Empire State building, cheapest being $35 (Normal price is $38). There is a $3 booking fee per ticket.


We corrected the problem see: https://www.ticketlens.com/en/g6248 the parent page: https://www.ticketlens.com/en/p680490/new-york/empire-state-... will update soon. Unfortunately this specific site is a bit complicated with the fees. Which underscores how in transparent this market is.


Indeed :-( You got us! We need to fix this case.


It would be useful if you broke it down and had a total.

Do you use any Google APIs?


Gotcha, nice catch!


Currently for us the limiting factor is API availability. Most of the official sites don't offer an API so we would need to scrape them one by one. For sites which offer an affiliate program we joined to finance the project but our ranking is not dependent on what we earn but strictly on price.


Thanks


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