Throw away account or i'll probably get sued. I have worked for both Ticketmaster and Viagogo (on the record, fuck Eric Baker!). I lasted 2 days at Ticketmaster and a whole morning at Viagogo and decided I'd be better off being unemployed. Both companies in the early days were out there to scam people and make as much money as possible by strategically ignoring claims and driving costs down. One is less visibly scammy than the other now and that's the one you're all complaining about. They know what they will get away with.
The whole ticketing space is run by narcissistic assholes who should be in jail.
The whole ticketing space is run by narcissistic assholes who should be in jail.