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It could just be that each of the two reviewers is merely focussing on different sides of the same coin? I use Claude all the time. It saves me a lot of effort that I would have otherwise spent in looking up specific components. The magically autocompleted pieces of boilerplate are a tangible relief. It also catches issues that I missed. But when it is wrong, it can be subtly or embarassingly or spectacularly wrong depending on the situation.


> I can still run 2-3 clients almost 24/7 pumping out features.

Honest question. How does one do that? My workflow is to create one git worktree per feature and start one session per worktree. And then I spent two hours in a worktree talking to Opus and reviewing what it is doing.


You forgot "I am honoured and humbled to announce <insert mundane recognition>."


The comedy/tragedy of this is; whenever I talk to people outside of engineering at social gatherings, this is what they do. Tell me their resume and accomplishments. I’m like, can we just a have a conversation please?


I always asks the question “what keeps you busy”? People think my wife and I are retired because of how often we travel. I say I’m not, I work remotely and try to keep the conversation away from work.


I am hearing this term for the first time but I love it. It is novel and creates a picture. Exactly what Scott Adams says about labels used for persuasion. I usually say "highly trained autocomplete" in discussions at work, but I am going to say "stochastic parrot" from now on.


oh, OK. You should google the term to see where it comes from. it's from someone who is essentially an anti-LLM activist and it's meant as a slur. That's likely why people consider it to be a slur, due to its origins.


You can't make a "slur" against software. It isn't a person, it doesn't have feelings.

"stochastic parrot" describes what an LLM does, that it (like a parrot) generates coherent human language without understanding its meaning.

Being offended on behalf of software is weird.


> Being offended on behalf of software is weird.

Yes. I can really recommend this essay of PG about that:

https://paulgraham.com/identity.html


India too!


> everyone that claims it makes them so perceptively and clearly faster - how do you know?

For me, AI tools act like supercharged code search and auto complete. I have been able to make changes in complex components that I have rarely worked on. It saved me a week of effort to find the exact API calls that will do what I needed. The AI tool wrote the code and I only had to act as a reviewer. Of course I am familiar with the entire project and I knew the shape of the code to expect. But it saved me from digging out the exact details.


> For me, AI tools act like supercharged ... search and auto complete.

I think that is a fairly good definition of what an LLM is. I'd say the third leg of the definition is adjustable randomness.


> Would you be interested to hop on a call with us to talk about this further? We want to make sure we trully understand what you're struggling with.

That has the same vibes as a customer support helpline that has no intention to actually help.


That’s corporate for “would you like to discuss this off the record away from public view?”

Especially with a non-native English speaker who may be more comfortable expressing themselves in writing asynchronously.


Absolutely. Rule #1, always leave a paper trail when talking with companies. The social contract is long broken, there is no room for "off the record".


It may be viewed that way, but it’s also useful to empathize with someone and get more detail/nuance that can’t be conveyed simply over text. Especially when someone is not happy.

I usually do the same thing when the medium is text and someone is not happy. Tone conveys a lot of useful information. Even better if you can see a person and their body language.

I don’t think the cynical view of the staff person’s intentions is fair, though I don’t know the person’s history nor do I have dog in this fight.


The request by itself is fine; it's not about that, but about the nuance within the word choice and what it conveys.

It appears the OP is an incredibly valuable community member that has been deeply affronted and hurt by the recent changes. Any attitude other than "I'll move heaven and earth to make this right for you" will likely feel insufficient. Even failing that, I'd at least expect an attitude of "I really, REALLY don't want this to ever happen again". I see neither.

The staff member comes off as robotic because there's zero conciliatory tone or admission of wrongdoing at all in the message. "I'm sorry you feel this way [about the workflow]" puts the onus on OP, and doesn't convey a hint of remorse -- even "I'm sorry our workflow has intruded on yours" would of course be better. "Would you be interested" should be "Would you be willing"; "to talk about this further" could be "so we can better understand what went wrong".

These nuances matter a lot when people are offended. If they're this incompetent at communication over text, I don't know that I'd bother with a video call.


Fair point. The non-apology is not helping I agree and would have been better left off altogether. I’m guessing this staff person is not very high level and just trying to help and connect the right people. That is, if you’re not very high up in an org, you may not feel you have the authority to speak on behalf of the org as a whole. I don’t have much context to know.

Mozilla could of certainly handled it better as an org, that I would agree with.


The fact that your comment is needed to explain these basic nuances says something about the emotional skills of HN readership.


Please keep in mind that not everyone here speaks corporate English as their native language.


We’d all be better off if nobody did.


"Hop on a call" is also tone-deaf.


I think the response is completely professional and appropriate. It's a request for more information.


> It may be viewed that way, but it’s also useful to empathize with someone and get more detail/nuance that can’t be conveyed simply over text. Especially when someone is not happy.

It can be, but maybe not when you're not actually replying to anything the other person wrote. The person who experienced the issues and chose to leave made a pretty clear list of "here is the exact reasons the bot is unbearable for us". This person who opened up the conversation is doing so via text, at least providing some sort of answer initially via the same channel before trying to get them to jump into a private call could have maybe came across a bit more empathic and collaborative.


How about something a human might write, like “Let’s talk and see if we can change things so you don’t have to leave, and so we don’t lose more people.”


>get more detail/nuance that can’t be conveyed simply over text. Especially when someone is not happy.

Depends on if I'm in a one party state. I believe California is. I want every interaction on record.


> I'm sorry for how you and the Japanese community feel

Especially coupled with this non-apology.


Corporations are never sorry for their actions, they're always sorry about how you feel.


Kiki is a corporate emissary caught between empathy and policy. I believe she genuinely wants reconciliation and understanding (“Would you hop on a call?”) but speaks in the soft dialect of institutional mediation. Her motivation is damage control through dialogue - to rebuild trust without ceding systemic control. She carries the company’s tone of “we’re listening,” but not yet its willingness to yield.


"Your call is important to us." But, not important enough to actually hire enough people to answer it.


it seems like kiki(mozilla staff) want to talk on the phone because texting is not enough in this serious situation. kiki has been working in the community forum, so i don't think it's just CS action.


Everyone seems to be missing the point. Using an LLM to perform book keeping like this is akin to a business in the dot-com era hiring a programmer to help them go online. But since it's an LLM, the next step would be different. The LLM might initially do all the actions itself, but eventually it should train optimised pathways just for this purpose. It would become an app that isn't actually written out in code. Or alternatively, the LLM might actually dump its optimized logic into a program that it runs as a tool.


I really hope that the same thing is happening to all kinds of SEO-ridden websites out there.

https://news.ycombinator.com/item?id=44631662


It happens to all, means the good sites to that need add money and the AI crawlers add traffic to all so that even those without adds may get a cost problem.

Not to mention all the sites that will pop up to poison the LLMs in their favor.

On top of that LLMs will either cost more or will get adds too.


I am amazed by your negativity at comments written to support all the gushing praise. It's really cool to support cool things and even though those comments are not perfect we should appreciate the effort that people put into making HN a more positive space.


> we should appreciate the effort that people put into making HN a more positive space.

Why should we? I don't want people to be more positive here, I want people to find more holes and argue more, why should I appreciate effort to change the site to something I don't want it to be?


I'm amazed by how harmful your comment is. (see how adding "I'm amazed" doesn't really do anything for the substance of your comment, and is just manipulative?)

The HN guidelines are pretty clear that "gushing praise" and "making HN a more positive space" is not what HN is for. Have you read them?

https://news.ycombinator.com/newsguidelines.html

> On-Topic: Anything that good hackers would find interesting. That includes more than hacking and startups. If you had to reduce it to a sentence, the answer might be: anything that gratifies one's intellectual curiosity.

"Gushing praise" is the opposite of intellectual curiosity - it's anti-intellectual. That kind of thing is categorically inappropriate for HN. It doesn't belong here, and comments that try to advance it also don't belong here.

It's also pretty clear that treating everything with gushing praise is an incredibly bad idea. If someone expressed a repulsive opinion like "maybe we should segregate people based on race", then you wouldn't try to "make HN a more positive space" by accepting that sentiment, would you? Along another axis, if someone is trying to learn a skill or create something new, and they're doing a very bad job of it, then unconditional positivity hurts them by making them think that what's bad is good, and actively inhibiting them from improving. But that's pretty close to what you're advocating for, given what I wrote in the comment that you are responding to.

Notice also that I'm not advocating for people to be mean-spirited or thoughtlessly critical on HN, either. You should read my comment more carefully to try to determine what I'm actually saying before you respond.


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