ntomas's comments

On: Ask HN: Why are most status pages delayed?

[ntomas]

I think it all has to do with how companies react to their own outages and their processes around publishing the info. I imagine that bigger companies need to go through a process to validate all the information they share with the public.

I don't think it's a factor in how Statuspage works. Cloudflare, for example, uses them, and usually it's pretty fast to update their status page and release outage information.

For companies that need to monitor critical dependencies, my company ( https://isdown.app ) helps by aggregating status page information with crowdsourced reports. This way, companies can be alerted way sooner than when the status page is updated.

On: Reddit Looks Down

[ntomas]

They release an update that it's recovering.

https://isdown.app/status/reddit/incidents/375447-degraded-p...

On: DockerHub Registry Down

[ntomas]

A lot of people are complaining in https://isdown.app/status/docker/docker-hub-registry as well.

On: Tell HN: Heroku crashes for new deploys

[ntomas]

I got an update on the support ticket. To try to deploy a new release and check if it works again. It worked for me.

[junkiesan → ntomas]

It also worked for me. Thanks for your message.

On: Tell HN: Heroku crashes for new deploys

[ntomas]

Yep... founder of IsDown here!

Really happy with this! At least we are still monitoring everything, and it will continue to send notifications...

I will receive a notification from IsDown when Heroku status page is updated :)

On: Tell HN: Heroku crashes for new deploys

[ntomas]

Checking the logs for the web process, and they are working correctly. The worker process also working fine.

The problem is with the Heroku router...

[jorge-d → ntomas]

Yeah I also managed to run the web process without any issue:

```

heroku run bash -a myapp

$ bundle exec puma -C config/puma.rb

[All fine]

```

It's definitely coming from their router. Opened a ticket 1h ago without reply so far, and it makes you wonder why they even bother to have a status page.

On: Ask HN: How did your startup get the first payment?

[ntomas]

I would say almost from day 1. Even at a lower price, it's an important step to validate an idea. When people need to put their credit card in and give you money, it's another level of commitment that I don't think you will have with a free plan.

It is a level of commitment from the user but also from you. If you're getting paid, it's expected that, for example, if a service is down/not working, you need to fix it.

For many years, I've tried to put side projects out and was never to keep up with them. Only on my latest project (https://isdown.app) did I put the payments. And from the moment people started paying, I felt I was in debt to them, creating the extra motivation to keep going.