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Exactly. Here's a recent interaction I had with Simple support. http://cloud.mattermill.com/image/2w0W1v0z3E0d


I have a 40+ message support thread comprised of me and Simple support sending gifs back and forth to each other.


Pics or it didn't happen.


Are you real?


Are you just fantasy?


I wasn't required to login with Facebook. It allowed me to donate anonymously.


Exact same color scheme, down tot he forest green, so I'm guessing it's either a blatant ripoff or made by the same guys.


I detect 0 snark.


What about a $40 round trip ticket implies that those of us in LA County or the Bay Area are rich?


The 40 dollars. That is a huge amount of money is many parts of the world. Specially for the type of people Bill Gates philanthropic work is aimed at.


There's a difference between having 40 dollars, and having 40 dollars to spare :)


Unfortunately, not many others would be willing to put much faith in someone with the grammar of a 6th grader to do a better job at UX design than a multi-billion dollar company.



It's actually not an ad hominem. A firm grasp of language, grammar, and communication is actually recognized, albeit informally, to be a good signal of technical skill and design effectiveness. If he can't refine his linguistic communication well enough to convey such a simple sentence, how can he be expected to refine his visual communication (i.e., UX design) well enough to surpass one of the leading UX teams in the industry?

There are further reasons it's not an ad hominem - I recommend you read The Ad Hominem Fallacy Fallacy [1]. I don't mean to criticize - I made the same mistake until recently, so I offer the article in a spirit of goodwill, not superiority.

[1]: http://plover.net/~bonds/adhominem.html


I'm not saying that it is an ad hominem, but I've read through the page and I think the connection between grammar and design skills is a red herring. The page considers this an ad hominem too, even though having a grasp of logic is clearly important for making A's statement:

A: "All rodents are mammals, but a weasel isn't a rodent, so it can't be a mammal." B: "Well, you've never had a good grasp of logic, so this can't be true."

Maybe I'm not seeing the difference though (not a native speaker, just curious).


As I've mentioned in another comment I just posted (after your comment, that is), it's not an ad hominem regardless of whether the "poor grammar -> poor design" argument holds, because there is an argument present, not a simple dismissal of everything he has to say. It might be wrong, but it's still a valid argument, and not an ad hominem.

The example you show instead points to an attribute of the speaker to imply that what he says is categorically untrue, regardless of whether it's relevant or not. In this case, an attribute of the speaker is used to refute a specific argument of his (that he is such a demigod of UX design that he can design better than any of the top teams in the industry), while still allowing him to participate in the debate.

No argument can be made connecting someone's poor grasp of logic to the taxonomy of weasels, but an argument can be made connecting someone's poor grasp of grammar to that same person's ability to design.


Your argument falls apart when you realize that good design has nothing to do with being able to speak a certain specific language (in this case, English) really well.

(I agree with your gist though about ridiculing the idea it would be trivial to do a better job at design)


I may be assuming unfairly, but the than/then confusion referred to is a problem I have seen almost exclusively in native English speakers who try to spell phonetically. Non-native speakers have other problems, which I generally gloss over.

It seems a fair assumption that mattermill is a native English speaker when he's on a primarily English-speaking site, committing a primarily English-native grammar error, and echoing some very American hubris (not saying Americans are all terrible - I am one - but we do have a certain characteristic braggadocio).

You can make something pretty without the ability to clearly communicate and a strong attention to detail, but you can't effectively design for information and interaction purposes without those skills. Anecdotally, most of the excellent hackers and designers I've met have had excellent communication skills, and those native to English usually speak it impeccably.

Also, the kind of absolute mastery of UX design he claims (the ability to out-design all the best in the industry on his own, based only on screenshots) would require all but perfection of all the attributes of a good designer. Such a trivial mistake would not pass the muster of such a demigod of design.

Regardless of whether I'm right in that argument, it's still not an ad hominem, because there is an argument present, not a simple dismissal of everything he has to say because he made a grammar error. It's a challenge extrapolated from his grammar to his implicitly claimed mastery of UX design, not a dismissal of his ability to participate in the debate.


I predict there will be a "Ad Hominem Fallacy Fallacy Fallacy", which states that presenting the article is not a valid defense.


That's fair. See my replies to your comment's siblings for a further explanation of how this isn't an ad hominem.


That sounds sketchy as hell.


Why? If you had those cards, or a smartphone with NFC and Google Wallet installed, you could do the same thing in the US. Just look for the MasterCard PayPass logo on the top of the terminal you are swiping your card in today.

I've seen it at CVS, RiteAid, McDonalds, Wawa, ShopRite, Home Depot...


We have vending machines with these at my university. I often start swiping my card only to realize I've accidentally "tapped to pay" (according to the reader).


Here it's known as "Paywave" (http://www.visa.ca/en/personal/visa-paywave/index.jsp)

On a credit card you have the safety of being able to appeal transactions. I wouldn't want this on a debit card.



At least on the cards I have looked into in the US, there is a purchase price limit and the card info is transmitted with ECC.


The system is cool, imho. For buying something low price, then you don't need to insert password, and I assume with limited operations during certain time. But for expensive ones, you just put your 4 digit pin. The difference is just the card isn't raped on the device.

Each time you pass the card on a place like that it destroy itself, specially if the clerk doesn't have a good day, they just smash the cards until they can't be read.

I replaced 3 cards in a year before the tap system.


I like the part where she said "SendGrid supports me" - https://twitter.com/adriarichards/status/314452708549603328


Wonder if that's part of the reason she was fired. That's where her position becomes company policy and if that was not properly communicated...


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