I can also confirm the support seems to be terrible at the moment, which is disappointing as in general I think cloudflare is a great service and I've had good experiences with most of the features (though the docs often leave a bit to be desired) and have been a user since cloudflare's early beta days.
We're on a pro plan and have had an outstanding support ticket since March 22nd. With the last cloudflare response being 19 days ago.
I can't seem to get cloudflare to talk directly to backblaze (it's a domain mapping issue) and playing the middle-man in a back and forth between cloudflare and backblaze support seems to be recipe for not getting things resolved promptly.
I know it's covid times and organizations may be short staffed but compare this to cloud66 support who implemented a whole code update to support a special edge case for a non-paying customer within 48 hours. That makes an almost 2 month old unresolved ticket seem a bit tired.
@jgrahamc I'll email you ticket details in case you'd like to take a look.
Pinkbike, core77, newatlas. I also subscribe to email newsletters ruby weekly, Postgres weekly, frontend focus and tldr. Important stuff seems to find me. There are some awesome podcasts out there too. Check out ‘13 minutes to the moon’
Plus 1 for Svelte - feels as transformative as when jquery first came out (yes I'm that old). Been using postgraphile on postgres as a backend lately, but I don't think anyone would describe sql as fun. Powerful maybe but definitely not fun.
Hi Azaan, Congratulations on launching. It's a great looking site. Good luck with it.
On the about page (and maybe others) there are multiple ’ and – characters eg: child’s. It looks like these should be apostrophes and dashes. The often happens if you copy and paste from a word doc which uses the curly (high ascii) versions of apostrophes and mdashes. You can use "e; and — to replace these.
Battery powered burshless sliding compound mitre saw (mine is an AEG). So fantastic to have a great quality tool that can do precise cuts every time. I'd also say a nail gun (I just don't own one myself yet). If you have ever nailed above your head or at an angle into a block you are holding you'll understand why a nail gun is a game changer.
I can’t agree with this more. I’m a 52 year old coder with older eyes and light mode with decent background lighting works much better for me than any other option.
I’m also old enough to recognise the current fashion trend for dark mode is exactly that - a current fashion trend. They come and go all the time in every area and can be ignored if they don’t work for you.
If you’re more productive in light mode stick with it, stop worrying, and ignore the sheep who say dark mode is better. You can churn out code while they fiddle with their IDE settings to optimise the latest productivity hack.
Flowshare looks great. Having private spaces or ability to export to PDF is crucial for business use. Also there should be a way to quickly and easily blur out private info such as credentials. Good luck with it. I'm keen to see it develop.
Based on that and your pricing page you need roughly 50 paying business customers to get to break even. Make that your goal for the next three months. Focus completely on that (no comfort zone adding just one more feature) actually get out market and sell. If you can't add the 50 customers in three months then pull the pin. If you do at least you're at break even and you can coast for a while deciding what to do next.
I'm ignoring for the moment that there is a cost to servicing each customer - you might need to factor that in to you breakeven calcs.
