Thanks for the comment. I totally understand email is not something one should build themselves. But, the greater question is why do "selected" players get to define rules instead of keeping internet free?
Our emails go through all providers and land in inbox except when they are fronted by proofpoint.
That’s your opinion. I am with OP on this one. Why proofpoint gets to silently drop the email instead of letting it go to spam folder. If you have vested interest in proofpoint you should disclose it or keep sucking for big guys.
I have no vested interest in a nything related to this thread. Just a vested interest in horse sense.
I read the OP’s description of what they send to customers inboxes and it is exactly the sort of email I mark as spam. In a corporate environment, it is exactly what I would expect a paid spam filter to filter.
FWIW I agree with you 100%, but unfortunately that ship sailed long ago with the horse and barn doors bolted to it, when everyone migrated to Gmail + O365.
Regulators need to do their job well instead of turning blind eye. Email is critical infra. for communication. These top players can't have monopolies on all communication.
Customer service do not entertain us because we are not Proofpoint active customer. Only way to get in touch with us is a dynamic URL generated by them for our IP address. We filled it out immediately about two month ago but they did not respond. It seems like a black hole.
We have certain plans that offer no-charge for customers for first 30 days with CC data on file maintained by Stripe. We send notice to them that their credit card about to be charged a monthly subscription fee. They have option to terminate the service if they wish.
Our emails go through all providers and land in inbox except when they are fronted by proofpoint.