Damn, ok. Good feedback. I heard that from someone else, too. Our attention spans are fried, lol. Can't wait 20 seconds for a shirt preview! It's true though. So the first "preview" is just rendering text on top of a blank shirt mockup, and the the second one (after you click and go to /preview) actually sends the text to the Printful API to get a render of how the shirt will actually appear. That's the delay, waiting for the final image to come back from Printful.
Your site supports Hebrew, but it looks like Printful doesn't for most fonts. They all come back with placeholder characters. The letters do show up with at least some of the fonts if I design directly on Printful.
I've added a few requested countries and am adding a bunch more right now. Give me a few minutes and I should have most places that Printful ships to (sorry Russian, UAE and Pakistan)
it's often faster than that, that's just the longest it ever takes so I set the countdown timer to 20 seconds. if you can think of a better way to present that I'd love to hear it.
The pricing includes printing, shipping, and handling. There's no markup on top of Printful's base cost. If you're comparing against going to Printful directly yourself, the price should be the same. If you're seeing a difference, mind sharing what product/shipping you were comparing? Could be a regional shipping rate thing.
If we can't ship to your country yet the button is disabled so you don't go through the whole flow and hit a dead end. Working on expanding shipping though. Where are you located? Would help me prioritize.
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