Ok I'll bite. Going from volume based pricing to feature based pricing is standard as an ecosystem matures and the underlying "resource" becomes commoditized. We offer both more features (Microscope- it's pretty cool, please check it out!) and more volume on our free plans than similar competitors so I hope that's compelling enough. Things like enterprise support and complex features are better put on the paid plans where larger organizations are happy to pay for them. Long term, the idea is you want to charge by value, not by cost.
