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[0] https://www.dwitter.net/


While I think we've all settled on Cory Doctorow's concept, I really wish it wasn't called "enshittification". It's hard to take the phenomenon seriously when I sound like I'm just being edgy saying it aloud. There's something to keeping the term as a vulgar word, in that PR people working for companies actively engaging in it can't find a way to turn it around and own the definition, but "enshittification" could still use a little rebrand.


I dislike the word and I also feel like we're already at the point where everything people don't like is just lazily called "enshittification."

I'm not sure this qualifies, but IMO it comes close. There's a lot of nuance in the whole discussion about ebooks and public libraries and handwaving about "enshittification" avoids all of it and dumps the responsibility for maintaining the concept of libraries on publishers and private companies.

Consumers and communities are free to continue consuming books using the same models libraries operated under for decades. Ebooks came along and don't fit well with that model, at all. It's another public commons problem we're basically hoping that Somebody Else will solve and then complaining when the foxes guarding the hen house do what foxes do.

I think Cory is about half right about enshittification but there's also a huge dose of entitlement and apathy. If you expect corporations or government to just Do The Right Thing when it's not in the interest of those in power, without regulation or continual threat of loss of power or market share, you're going to be sorely disappointed.


> If you expect corporations or government to just Do The Right Thing

It's not just corporations or government. Any system of organizing multiple human beings that depends on an unbroken chain of Good People Doing The Right Thing is bound to fail, and fail much sooner rather than later. This happens all the time in nonprofit organizations, civil societies, and what have you.

Individual people can be expected to Do The Right Thing, even at personal cost, sometimes. We've all helped strangers change a flat tire even when it's uncomfortably hot outside. But I'm sure we've all also just driven by someone on the side of the road, because we were in a rush to get somewhere.

Over time, and in groups, people can only be expected to operate based on the incentives and disincentives that are presented to them. (Hence your "regulation or continual threat".)


>Over time, and in groups, people can only be expected to operate based on the incentives and disincentives that are presented to them

No, this is missing the core reason due to believing in an inherent order or that implementing the "right" incentives is the solution.

The real core is that humans are sometimes irrational. This irrational behavior is why economists are regularly wrong (on both macro and micro scales, from recessions to struggling to understand why an incentive/disincentive is ineffective when it should from all other testing), and the core as to why groups can't stick to Do The Right Thing.


gottorf speaks true when he says:">It's not just corporations or government. Any system of organizing multiple human beings that depends on an unbroken chain of Good People Doing The Right Thing is bound to fail, and fail much sooner rather than later. This happens all the time in nonprofit organizations, civil societies, and what have you.<"

This.

Everyone should serve a stint as an officer in their condominium's homeowners' association or neighborhood association so they begin to understand.

(I want to underscore that the described behavior is not limited to capitalists, although one might at first suspect so).


> I think Cory is about half right about enshittification but there's also a huge dose of entitlement and apathy. If you expect corporations or government to just Do The Right Thing when it's not in the interest of those in power, without regulation or continual threat of loss of power or market share, you're going to be sorely disappointed.

Sure, but do you think Cory expects people to do the right thing? The entire thesis assumes everyone basically having good intentions except the middleman who mostly wants to make money.

It's not a judgment, so much as a very obvious pattern driven by understandable and predictable human behavior.

If we can find a way to break away from the pattern while still assuming people will not do the right thing and keep doing human behavior, we should do that.


Endoparasitism is more difficult to say, but that's what's actually going on.

Parasitoids are parasites that corrupt a host, eventually resulting in its death. Endoparasitism is where the parasitoid infects and lives inside the host.


Enshittification usually leads to death of the host too. It can just take a while. The stronger the host the longer it takes. People all just move on to the new best thing until it gets enough attention that the parasites start sniffing around


> If you expect corporations or government to just Do The Right Thing when it's not in the interest of those in power, without regulation or continual threat of loss of power or market share, you're going to be sorely disappointed.

That's the whole point? Enshittification is a response to the idea the capitalism optimizes for the consumer, when instead it points out that it optimizes for the business. It doesn't provide a solution, but it at least names the problem.


> Enshittification is a response to the idea the capitalism optimizes for the consumer

I don't think the problems we're seeing are limited to capitalistic nations.

In any case, my understanding of the philosophical foundation of capitalism, wasn't that it relied on optimization or altruism toward consumers at all. Rather, that it structured incentives so that consumers would benefit from the selfish pursuits of industry.

Pointing out the failings of that system is easy. What's difficult is proposing a system that's better, and has a chance of working with human nature as it is, rather than as we wish it to be.


> I don't think the problems we're seeing are limited to capitalistic nations.

We don't really have any non-capitalist nations. Maybe NK or Cuba, but I don't think that was what you were thinking of.

China's economy is certainly driven by market forces, even though it is steered at the top by a dictatorship.

> Rather, that it structured incentives so that consumers would benefit from the selfish pursuits of industry.

Yes, and enshittification is the result of those incentives not actually being aligned in practice.

You seem to be rebutting me by saying the same thing.


I guess the point I was hoping to make, was that blaming "capitalism" isn't helpful, and seems like a very common and counterproductive emerging zeitgeist. It's like blaming organized religion for all the ills of our past. In both cases, it's blaming the system, for human nature itself. You can destroy the system, but you'll still be left with the same forces of humanity, as ever.

And we need to be very careful to not throw the baby out with the bathwater. Because, capitalism has had some very profound and positive outcomes for humanity. So, by all means, let's improve incentives, and punish corruption where we find it. But let's do it with a scalpel, not a machete -- lest the patient die on the operating table.


capitalism can be offset by regulation or just taxation.

kind of problematic that capitalism is seen as all-or-nothing. then there's nothing that can ever be done about it. i'm starting to see the perceived problem with calling out enshittification now.


A feature that was considered a key component of how libraries knew there was interest in a title existed. Then the feature was removed and a worse version was put behind an extra paywall. (Note that libraries are already paying for this product.)

Note that again, libraries are already paying for the product. This is not "free."


> I dislike the word and I also feel like we're already at the point where everything people don't like is just lazily called "enshittification."

Ah yes, the enshittification of "enshittification". Definitely did not see that one coming.


Metaphysical fecalmorphosis.


Stop gaslighting me about the meaning of enshittification.


"Gaslighting doesn't exist, you made it up 'cause you're f$%&ing crazy!"

/s


Why does this comment deserve downvotes? It demonstrates perfectly what the parent comment was joking about and makes it clear that it's also just a joke.


My hypothesis is that everyone here is at least intelligent enough to understand it's a joke, but they downvote it because either they feel it's a low quality / low effort joke, they don't get the reference, or because that style of humor makes them feel uncomfortable.


The fact that you're misusing the term in that very sentence is either pretty stupid or supremely clever :)


A few people here are.

Apart from being obnoxious and immature, "enshittification" doesn't communicate any concept beyond "something turning into shit." Being both vague and emotionally charged, semantic drift is inevitable.


It at least conveys that there's an active process going on, which implies that somebody is INTENTIONALLY turning something into shit. That's important. It's true that it doesn't do a good job of conveying the exact process it means.


I wouldn't say that qualification of it being a process necesarily communicates intentionality, and I don't think any of the uses I have seen exclude it from being a process.


Enshittification is only possible because a vast majority of users will tolerate the abuse with a smile and continue to feed from the hand that slaps them across the face. They will do that because they are genuinely, in the truest sense of the word, addicts. The withdrawal symptoms may be nothing like those of alcohol, nicotine, opiates, or benzodiazepines, but they are no less addicts because of that fact.

It's an old joke that the only group besides Tech Companies to call their customers 'users' are drug dealers, but there is great truth in that.

When tech companies performs enshittification, it's not terribly different from a heroin dealer doubling the profits he extracts from a customer by cutting with other substances (mixing with cheaper substances to dilute the concentration of the most expensive component, for those unfamiliar with the lingo) when he knows that customer is experiencing withdrawal - he knows the customer is hopelessly hooked, addicted, and desperate for more, and he knows he can manipulatively extract even more value from the customer in such a vulnerable state.

For this reason, I propose it may just as well be called something more like "Addict Abuse", or "Heartless exploitation of the vulnerable", because that's exactly what it is.

That society continues to cherish and prize companies like Google, Amazon, Facebook, Microsoft, Reddit, Apple, Twitter, and others rather than regarding them with the extreme prejudice and utter contempt commonly reserved for manipulative dealers of addictive drugs is nothing short of baffling to me.

P.S. Before any corporate shills accost me for using the previous names of technology companies - I know I'm using the old name. I'm using the old name for the same reason I still call Blackwater "Blackwater", even though they call themselves "Academi" now - rebranding to cover up old sins is itself a manipulative tactic to memoryhole the sins. I will be no more complicit in covering up the rampant psychological, privacy, and government-directed first amendment abuses of Facebook or Twitter than I am in covering up the war crimes of Blackwater.


While I think we've all settled on Cory Doctorow's concept,

You don't need to sell people on the idea. Cool your jets and reread the comment you replied to.


My comment directly addresses the naming concerns of the parent comment. My jets were never warm to begin with.


>My comment directly addresses the naming concerns of the parent comment.

I read your comment 3 times; at no point does it sound like it addresses

>It's hard to take the phenomenon seriously when I sound like I'm just being edgy saying it aloud.

You just talk about the meaning of the word and companiies involved. And leave a foot note of

>For this reason, I propose it may just as well be called something more like "Addict Abuse", or "Heartless exploitation of the vulnerable", because that's exactly what it is.

That doesn't really address the issue. I wish we simply called it "rent seeking", an existing concept that can connect to other industries easily.


"Rent seeking" has an existing meaning that has little overlap with general enshitification.

To be a "rent seeking" business is to be a business that is dependent on handouts made from the government with the taxpayers' money, with a business model that is otherwise less competitive, or uncompetitive altogether.

For example, see: every single business operated by Elon Musk post-Paypal.


That's a misunderstanding on your part.

https://en.wikipedia.org/wiki/Economic_rent


Ted Gioia just wrote about renaming.

https://www.honest-broker.com/p/we-have-entered-the-self-loa...

BigVirtuousTech is now BVT!


Great article, thank you for suggesting the newest entry on my substack subscription list!


renaming of tech companies is an interesting phenomenon, but I don't think it's connected to how the Internet develops new slang that may or may not be crude.


Completely agree. It makes it hard to have a serious conversation when the popular term sounds like it's something that a 13-year-old came up with.

Not to mention that this piece isn't even about "enshittification" at all -- it's a long rant against a feature change which is really just "I don't like this change in behavior". The search box likely changed to show results from only your library, instead of worldwide results, because it was confusing a lot of library patrons -- who, remember, are not always very tech-savvy.

The whole concept of "enshittification" is supposed to be about behavior that benefits the corporation at the expense of the user, like stuffing full of ads or jacking up prices. But this is just a UX change that the author doesn't like.

So it's a misleading example of "enshittification" even to begin with.


I disagree. To me the piece is about enshittification as Doctorow defined it. It's not just a UX change that the author doesn't like but rather a UX change designed to gain short-term profits for its investors at the expense of its users (both readers and librarires).

Overdrive sacrificed its usefulness to its users to gain market-share with libraries, and it's achieved 95% penetration there. Now it's paring back functionality for libraries, hiding features that might enable them to leave their platform, and using its monopoly advantage to force them to pay more for features that were previously free and easy to use. The most apparent reason it's doing this is because it was bought by a notorious investment firm with a long history of squeezing as much money out of their acquisitions as possible before leaving them to die.

That seems to support the original definition pretty well. I agree that the word does a disservice to its definition.


>a UX change designed to gain short-term profits for its investors at the expense of its users (both readers and librarires).

that doesn't make sense because Overdrive seems to be a private company working with the government to provice a service. It was described as already having a monopoly before this feature change. It has no financial incentive to make things worse, not for money nor market share. This sounds more like Hanlon's Razor to me.


> it's a long rant against a feature change which is really just "I don't like this change in behavior". The search box likely changed to show results from only your library, instead of worldwide results, because it was confusing a lot of library patrons

> But this is just a UX change that the author doesn't like.

That's not the case. This removed the ability for me, a library patron, to request a digital title that I had before. I can still request a printed book to be added to the catalog, but for digital title our library FAQ states (which I presume is copied from OverDrive): If you’re looking for a specific digital title that we do not have, you can use a Notify Me tag in Libby. Notify Me will alert you if the library buys the title. However, not all publishers sell their content to libraries in digital format. If you cannot find a title in Libby’s catalog, then we cannot buy the item.

This looks like the control for digital purchases was removed from the libraries and moved to OverDrive/Libby, which is definitely not a simple UX change.

This doesn't serve my interests at all and, according to the article, doesn't serve the library interests either, as they don't have the information they had before about who requests what books and can't control the purchase process. It's also (according to the author) a sign of the (coming) platform changes for the worse, which I tend to agree with.


You didn't finish reading the article. The feature change was paired with a change to OverDrive's pricing structure in which access to reader data (i.e. who wants what books) now costs additional money.


Cory Doctorow is the king of cringe and always has been, which makes it super hard to take his thinking seriously despite the many times he's been right.

But maybe it requires people who are that shrill and eyeroll-inducing to change things?


Cory is kind of the Jello Biafra[1] of technology. If you go back and listen to some of Jello's older spoken word albums... damn. The guy is right, a lot. Also extreme and definitely not for mainstream audiences -- which is unfortunate because those audiences really need to hear his message.

But it's delivered in a way that is wholly unpalatable to anybody who's not already close to his thinking.

[1] Former lead singer of the Dead Kennedys, continues to dabble in music with various bands / backing bands and has a YouTube series called "What Would Jello Do?" Also did a lot of spoken word shows but may have cut back on that in the COVID era.


In case this is unclear: This is not an insult in any way. I have a lot of respect for Cory and Jello. They are, however, only for certain audiences and rely a lot on shock value and stylings that go over well with those audiences and work against them with others.


Oh I think the role of the 'jester' is super-important; humor (and music!) is an incredible carrier medium for cultural commentary. And I hate tone policing.

I just think Cory Doctorow should grow the hell up. I've been reading his stuff for like, what, almost two decades now(!).

Edgelords were fun up through the mid-2000s and then the rest of us grew up, realized shock value was for teenage boys, and learned to prefer well-constructed and thoughtful arguments over angst and vitriol.


What poorly constructed and non-thoughtful arguments does he make? His site pluralistic has lots of interesting long-form-twitter essays.

https://pluralistic.net/2023/08/02/self-incrimination/#wei-b... is one I'm reading now. It's clearly, bluntly stated (good, makes it hard to avoid) and cites lots of examples.

He doesn't seem to go for shock value (to me.) That said, the term 'enshittification' is not shocking to me because of the swearword; I think we're all used to calling things BS, for example. I don't use terms like that at work, or at home, but that's personal taste in communication; it's not shocking and sometimes they are the most accurate and succinct terms.


I'm not going to re-litigate every single one of Doctorow's many good and awful arguments.

What I can say is that I can't say "enshittification" on a quarterly earnings call – y'know, to audiences with the power and authority to affect actual change.


Perfect collary, if you can't say things like that in a group, that group is incapable of change anyway.


so your local/state/national government and workplace (which may or may not be the very places accused of enshittification) can't cause change?


I mean, if someone has been right multiple times maybe you should take them seriously despite them not being cool enough for you in some sort of nebulous way...


Reality: tone is just as important as content when it comes to human communication.


The snarky tone of prefacing your comment with "Reality:" is making me want to disregard your point entirely, so maybe you're right... ;)


Well that's why your name here is helpfulmandrill and not John Doe, age 23 working at MegaCorp graduated from Acedemia University. There's a certain separation from "reality" that the internet affords itself, to some degree.


If you're right, and you want the world to understand, why make them fight to get there?


Fine, what would making these points in a more palatable way look like, exactly?


Literally just not gratuitiously using a swear word in the central concept you're trying to spread. That's the biggest first step, which alone would accomplish a lot.

That's the whole point of the root comment.


It's not even the swear word, I'm very fond of calling bullshit on things to make my point bluntly.

it's the combination of a swear word with the pomposity of en____ification. I get that Doctorow is trying to make a point about tech marketing as posturing about intellectuality of effort and nobility of purpose, while actually producing shit for easy money.

But what works as a clever inside joke among friends limits it for a wider audience, and makes anyone saying it sound like a snarky nerd trying too hard to be clever. This is a good way to get (metaphorically) stuffed in a locker, ie to have your valid concerns ignored and mocked.


Gonna step aside from the root convo for a second here...

>... swear word...

I know that what I'm about to say doesn't necessarily apply to every vulgar word (eg, racial slang) given historical context, but specific to the word "shit", what's the difference between "shit" and "crap" or "poop"? Personally, I've struggled to understand why certain "swear words" are still considered as such, when the use of them is no different than their non-swear counterparts (eg, heck for hell, screw you for fuck you, dang/darn for damn, etc.). I'd be curious to see what other people think about this.


They all have different connotations by convention, as does all vocabulary.

"Shit" is a swear word; the other two aren't. That's all there is to it, it's convention. The same as "red" means red and doesn't mean blue.

But all three would be inappropriate as economics terminology. Using a smelly bodily function as an economics metaphor is simply gratuitous and unprofessional.


"Red" means red, and not blue, by definition. "Shit" means "an exclamation of disgust, anger, or annoyance" by definition, but there's nothing that defines it as a swear word. Culturally, we view it as one, despite the fact that the way it is used, and it's meaning, is exactly the same as "crap", or "shoot". Why should we continue to put that word on some kind of "oh my gosh please don't say it" pedestal rather than just treating it as the same thing?

>But all three would be inappropriate as economics terminology. Using a smelly bodily function as an economics metaphor is simply gratuitous and unprofessional.

Why?


Merriam-Webster literally has a "vulgar" tag next to each definition. But conventional usage precedes dictionary usage, and it's shared convention that "shit" is a swear word, regardless of how a dictionary classifies things.

And it is absolutely not used the same way as "shoot". It carries a great deal of additional meaning. The entire purpose of swear words is to not be appropriate for polite conversation. Otherwise we wouldn't have them.

> Why?

Because it's unpleasant to come across gratuitously offensive things like smelly bodily functions. If I'm reading an article about economics and business policy, I don't want to be interrupted by something unpleasant that is totally unconnected to the subject at hand. I don't want a close-up photo of a pimple being popped either, as a gratuitous visual analogy for how resources are extracted from an economy. Does that satisfy you?


All of this is based on the unsupported assumption that purity of vocabulary is some sort of virtue to strive for and that other speakers are responsible for protecting the listener from their subjective, personal hangups by adopting some subset of listeners preferred standard for language.

It's on that point that we, and I'd imagine the GP as well, strongly disagree.


Nonsense. You don't order pineapple on your pizza in Italy, you don't leave your dog's shit in your neighbor's yard, and you don't curse when you're trying to convince the investors, boards, and executives – the people with the real power to stop enshittification.

It's just about understanding cultural context in order to legitimatize your point. I feel like Doctorow would have learned that by now.


>Why should we continue to put that word on some kind of "oh my gosh please don't say it" pedestal rather than just treating it as the same thing?

no particular reason, and honestly it being a swear is the least intrusive part of this. As mentioned before, "enpoopification" or "encrapification" don't solve the problem. "poop" is not a swear but is something to avoid talking about in 95% of professional settings.

>Why?

because poop is gross and in general to be avoided talking about where possible? I don't even think this is a cultural thing. Is there any country where you can leave the bathroom and say "Damn I just took a huge shit" in formal company?

that goes for any bodily waste as well. Sweat, mucus, urine. Feces just happens to be the most messy, unhygienic, and smelly of them all.


George Carlin has a lot to say on that topic... well, had.

In this case, it wouldn't really be better if it were "encrapification" or "enpoopification." IMO the problem with the term, aside from "shit" being a word you can't say on television, is that it's juvenile.


this feels like a straw-man to deflect away from the actual point.

i really wish your message met my standards, so i am just going to put my fingers in my ears until it does.

..hyperbole aside..

semantics are important, but only when definitions need to be clear.

anything else is just darma battles for the sake of darma battles, and avoiding the discussion.


It is indeed a common tactic to focus on the terminology rather than the message, which is why it's so frustrating when someone you largely agree with chooses terminology that makes it so easy to do.

This is one of those "you can be right, or you can be successful" situations. Everybody can rally behind "enshittification" and make it super-easy for the actual message to be dismissed, or we could find a term that doesn't sound like it was coined by an edgelord.

The folks who are won over / have adopted "enshittification" aren't the audience that needs winning over. So what language and messaging is going to work for that next group that might actually turn the tide?


Simply examine at the thinkers who do make headway with their ideas, and emulate their methodologies.


Prescribing to copy those who succeed is an answer without substance in the question of how to succeed.


Stupid questions get stupid answers.


>But maybe it requires people who are that shrill and eyeroll-inducing to change things?

if we're still relying on social media like Reddit and Twitter to spread the word organically, perhaps.


The premise that using this tryhard meme word will actually change things is silly. All it will do is make these conversations frustratingly annoying until the meme falls out of favor.


“tryhard meme word”? Really?


Yes.

It's a meme created by a fringe nerd blogger, primarily taken up by nerds on the internet, that no one else cares about.

It's not a scientific term, legal term or term of art, nor is it needed to describe some novel process. It's just a buzzword people like to use because it contains the word "shit."


Yes, for every gaggle of engineers you have to have someone who talks too much without saying much to keep people talking.


I think that "extractivization" may be a more descriptive possibility. I.e. we are describing a phenomenon whereby a platform is changed from a strategy of increasing its user base to one of extracting value from its userbase.

Consequently, from a user perspective, this leads to the counterintuitive idea that you probably shouldn't trust any platform who doesn't explain how they're making money off of you.


“Please, seize, squeeze”.


Same or different from "Embrace, Extend, Extinguish"?


Different - the objective of EEE is to kill an opponent. The objective of PSS is to maximize the profitability of a product at the expense of the customer. It's really nothing new, this is how every business works - but this force is supposed to be tempered by the existence of competitors, who will take your customers away if you drop the quality of your products too low. In monopoly scenarios, there is nothing to stop a runaway squeeze.

All the corporations accused of acting this way are network-effect quasi-monopolies. That's the root cause.


Exactly. In fact you might employ EEE as a sub-strategy when working towards your larger "PSS" goal.


A perfect epigram -- do you know who coined it?


Me, earlier today.

If you like it, that’ll be $0.79 per use or $5.99 per month on the value-saver subscription.


Agreed. Doctorow is a smart guy and I agree with the underlying argument, but he's also using a neologism to build his personal brand, a tactic straight out of marketing.


Please no. We need to stamp out this notion of 'vulgarity' and normalize this vocabulary. People cower behind being offended by fictional incantations that supposedly anger nonexistent deities. We need to stop allowing people being offended by trivial things.


No one is cowering in offense by "enshittification," nor is anyone afraid that using the word will bring the wrath of deities.

If you're going to argue for normalizing this word, you need a better reason than it being edgy to the straw pearl-clutchers living rent free in your head.


https://www.focusonthefamily.com/family-qa/what-the-bible-sa...

These people do literally believe that. They represent a sizable political faction in the United States.


Who gives a flying fuck what those scumbags think?


It's not being edgy, that is literally the root of what makes vulgarity vulgarity. That and the bodily functions stuff. The former is fictional and the latter is natural. Oh no god is going to ruin our harvest because I asked him to damn everything. People being offended by 'shit' is stupid.


>We need to stamp out this notion of 'vulgarity' and normalize this vocabulary

best of luck with your mission. Meanwhile I simply want to convince companies to not make their products worse for short term profit.


We do, it's also called market capture and rent seeking. Those sound benign and unassuming though.


Deliberately because economics is not a trying to be a controversial field.


Monopoly pricing is problematic, but it doesn't make anything inherently worse. Price is important but not a problem with the product itself. It doesn't make the product "shitty". That's a different but connected thing.


It's bad in the sense that it indicates artificially restricted output such that either fewer people can participate in the market or that people have to do with less than what a competitive market would allow.


rent seeking sounds benign now?!


Rent seeking by itself no longer seems to be enough to garner any sort of regulatory action in the US.

Which is not especially new - rent seeking in general is explicitly not illegal. But historically, it was viewed as a general negative for society, and something to be addressed through policy.

Now it seems to be "business as usual" in the race to accumulate as much wealth as possible, consequences to society at large be damned.


Guess that is the problem.

Seems people want a nicer word than "Enshittification". Something more polite.

But then the 'nicer' word like 'rent seeking', half the people don't recognize that it is bad, or what it is.

So think that is the argument that "Enshittification" is a good description, because people instantly get what it means,

Definition->'something is happening and it is taking something good and turning it into shit'


> because people instantly get what it means

I think that's an illusion. Proponents of capitalism and privatisation will argue that things go bad because of the goverment policy, not because of rent seeking and privatization.

You really can't sum up history in a single word, it's prone to disinterpretation.


So? Stop using language? All words can be miss-interpreted.

Why does this particular word have to "Sum up History"??

I think you are correct, that left and right think that 'shit' is happening and it is because of the other side.

One blames Government, and One blames Capitalism, thought I'd say both are wrong, or over-simplified. But both agree things are 'shit'.

So guess we need even finer grained definitions of 'shit'. like:

"EnCapitaShitification"

and

"EnGoveShitification"


First of all, I am arguing against the notion that it will "be immediately clear" from the word.

But also, I don't think it is a new phenomenon. Capitalism always seeks to extract all resources that are available to it; that's the systemic nature of it. Sometimes it's a good thing, sometimes (as when it does to human attention, and other stuff, in general when it happens in the extreme) it's a bad thing.

Kinda like with fire. It's akin to conning a new word for forest fires caused by climate change, which would connect the dots with climate. People who haven't connected the dots already are unlikely to do so with the new word either.


Ah. Yes. I get what you are saying.

That is good point.

But now, I'm trying to think of the word we already have for this? Just using the word "Capitalisms" is too broad, really encapsulates too much. What is the word for the end state of "Capitalism", or what it drives towards?

If you have ever read Moloch By Scott Alexander, I think that is the same 'jist' of what we are trying to get at with "enshitification".

But at the moment, I am having hard time thinking of an existing word that already means this.


Yes, as more and more people place themselves in a position to collect rent, they make a million excuses as to why they rent they collect is okay.


I didn't say that it was benign but that it sounds benign.


"Waterboarding at Guantanamo Bay sounds awesome if you don't know what any of those words mean"


Like a lot of terms, "economic rent" is different from colloquial "rent". Colloquial rent is a neutral concept.


I do think, though, there's a place for terminology that carries a negative valence but still allows the speaker to sound dignified.


I suspect that it's a translation in English of (a form of) the word "verkakte" (also spelled "facacta" ).

If something is "verkakte", then it is "enshittified", i.e. it has has reached the end of the process of "enshittification".

The new English word has a more specific meaning though.


IMO it seems like an immature name for an immature way of thinking about the world.

Yes, companies would like to make more money for doing the same work or less. So would everyone. Would you like a raise every year, even if you’re the same person doing the same job? Would you like to have passive income so you don’t have to work so hard?

It explains why some things get worse over short or long periods of time, but is not great at explaining why so many things get better over time. Like if I held mobile phones from 2003 and 2023 and said “you can buy either for $600,” for most folks it would be a no-brainer. How did mobile phones, a huge market with huge investment, avoid “enshittification”?

Now I know that Cory’s writing is more sophisticated than what I’m saying. But most folks who throw the term around (like this blog post) are not. It’s become a broad label for anything some people don’t like, like “late stage capitalism” or “woke.”

App changes interface slightly: “enshittification!!”

The original essay was interesting. The broad application of the term, I am finding tiresome.


>How did mobile phones, a huge market with huge investment, avoid “enshittification”?

They didn’t. They spy on you more and more to extract more value from you after purchase. They have non-replaceable batteries and screens, which means you can’t service them easily. They are worse at being phones than plastic Nokias 20 years ago. Companies are incentivized to create apps which are trapped in the phone’s walled gardens rather than creating webpages which anyone can access. The list goes on.


This is the sort of missing the forest trees people are talking about.

People don’t care about replaceable batteries and voice calls. They want the magic pocket oracle to just work with a minimum of faffing about.

You have to reach people on what THEY care about, not preach to them about what they should care about. (And yes, I’m self-aware enough to see the inherent irony of this comment.)


Marketing and industry trends play a part in this. There is a big difference between "nobody cares about X at all" and "nobody cares about X enough, in isolation, to base their entire purchasing decision on it"

For instance, Apple tends to drive how mobile phones look and what external features they have even if their changes are objective steps backwards in functionality. People generally liked headphone jacks, but not enough to cut themselves off from flagship devices. There is no way to make an apples-to-apples comparison since usually there are never two devices whose literal only difference is the specific feature under discussion.


The liked headphone jacks. Now they like IP68 and Bluetooth.


These are not mutually exclusive.


> They want the magic also won’t pocket oracle to just work

What was this supposed to say?


Pretty sure my iPhone isn't spying on me so Apple can extract more value.

And the first-gen iPhone didn't have a replaceable battery or screen either.

As far as I can tell, iPhones have only gotten better. And ever since Apple introduced the SE, they've become more affordable as well.

It's way better at being a phone than an old Nokia as well -- the convenience and sound quality of wireless earbuds, using higher-quality audio and background noise removal, is really something.


I sometimes use my Sony noise-cancelling headphones for calls, and the sound quality is amazing. BUT: Bluetooth lag makes music-making apps unworkable.


Well sure, that's what Lightning port adapters are for. Which allow you to connect both traditional analog devices as well as USB digital audio.


I miss the days where I could forget to charge my plastic nokia for 5 days, drop it out a 3rd story window onto concrete and have it run over by a car and there _might_ be a scratch on it while I T9'd out a message without looking. On the other hand I can wear a watch that could out-compete a desktop computer I had in the 90's.


You can get an original, working Nokia 3310 for tens of dollars


> How did mobile phones, a huge market with huge investment, avoid “enshittification”?

Well, based on Docorow's term, it's because there wasn't a 2 way market. Instead of phone manufacturers playing 2 sides off each other, it was a a much simpler arrangement: manufacturers sell phones to consumers, and there are enough manufacturers that they can't get entirely complacent.

Perhaps in the early days, when manufacturers acted as an intermediary between the carriers and consumers, that was more prone to enshittification. And phones in those days were pretty stagnant, looking for new ways to grab a couple of bucks (remember when they charged for ringtones? Or wildly overcharged for SMS messages?). Phones becoming unlocked, and phones rapidly improving in abilities and price did happen roughly around the same time, but perhaps that's unrelated to enshittification.


Thank you for a thoughtful answer!


You’re welcome :-)


Equivocating companies and people is a big reason why things are getting shittier for people and better for companies in the first place.

Do you have any friends who are companies?


Who do you think start and run companies?


Companies are an abstraction of the people that run them, invest in them, and work for them.


Yeah but companies aren't thinking entities themselves; the decisions "a company" makes is just the decisions of the leadership (a group of people) of the company. The end results are then the actions carried out by the people of that company following the decisions of the leadership.

Its all people, all the way down.


This is like explaining a whole person's behavior by focusing on the behavior of individual brain cells. In reality, there is emergent behavior between those two levels of complexity that means the behavior of the organism is different than the behavior of its parts.

Specifically in the case of companies, they're generally deliberately organized such that specific humans in the leadership/ownership are not individually responsible for decisions, otherwise it would be easier to pierce the corporate veil and/or claim violation of fiduciary responsibility. Hence diffuse responsibility, meetings and meeting minutes, reams of pages justifying decisions, etc - what we commonly know as "bureaucracy", with a life of its own. Each human-reasoning-unit only focuses on some very small part of the company's behavior, adds their own personal incentives to not rock the boat, and then rolls the shit downhill.

So no, it doesn't sense to pigeonhole company behavior as just "human behavior", especially when individual humans in the system often would very much like to choose differently, but for all the incentives lined up against them.


> Yeah but companies aren't thinking entities themselves

They don't need to be. They are automata with emergent behavior independent from the individual humans comprising them - paperclip maximizers in a very literal sense. The overly-simplistic "corporate decisions are just human decisions" take entirely ignores corporate policies, material interests, and countless other drivers of corporate decisionmaking with zero dependence on any particular actual human.


> corporate policies, material interests, and countless other drivers of corporate decisionmaking

And those policies came from...?

And those material interests relate to...?

...the ether? Jesus Christ? The "Invisible Hand"? The void?

Those policies were written by people at the direction of people to be given to people to do because some people are interested in achieving that goal.


> Those policies were written by people at the direction of people to be given to people to do because some people are interested in achieving that goal.

And those policies continue to be in effect long after any of their authors or beneficiaries have left or otherwise ceased to be authors or beneficiaries - as highlighted in the part of my comment immediately following that which you quoted.

People being involved at one point says nothing about their continued involvement or about the eventual autonomy of the thing with which they were once involved - just like how any person's decisionmaking is independent from that of one's constituent cells, and from one's parents and their constituent cells. The interests of the creation can and do diverge from the interests of the creators.


Companies inherit quasi-cognitive abilities not merely from the people they make up, but the structures of their interactions, particularly power structures. This creates something emergent that wasn't there before.

Your argument is like saying "we've already solved biology -- it's physics all the way down!" Except, it's not. The information-processing and entropy-generating capacities of biological organisms surpasses those that would be expected from a purely physical perspective.


gasoline starts and runs engines, yet gasoline != engines


I see nothing wrong, stupid or edgy with the word enshittification. It's clever, sure, but in a good and fittingly crude way that still captures how much of modern tech and platforms, and so many other things get worse.

It's amusing that so many people who comment here are so bothered by this, while using absurd words like "orthogonal" to describe a concept for which simpler words exist. Just one example.


> fittingly crude way

that's the issue. We don't need to be crude to get a point across.


Sometimes you absolutely do, and crude words are just right for describing a genuinely shitty, corrupt practice.


Who's your audience? The internet or corporate/government?

I understand why the blogger chose his words. His goal isn't to propose change at Google. He wants views and the internet loves crudeness, free from the shackles of reality.

But Attention is only one ingredient. And the way this is framed it will stay as some crude internet lingo and nothing more. Which is fine for a blogger, because they got the attention desired and will simply make more blogs.

If your goal is simply to rant on the internet, the term is perfect. If you want this to spread to larger and larger news and around corporate meetings, we already shot ourselves in the feet.


Yes yes, except Cory Doctorow, despite some flaws with his arguments, also does go quite deep into explaining just why enshittification happens. He doesn't simply spray forth so-called nasty lingo for the sake of drama.

And again, enshittification is a very real phenomenon. It's pervasive on the internet and sometimes it seems that at least half the comment threads on this site veer off into lamenting it each day, so I don't see the problem with naming it crudely so that a nice, simple, rude word can summarize this very real thing that so many here and elsewhere make their daily bread in expanding.


Sure, but that doesn't matter in this context. His goal clearly isn't to perform a call to action to companies, because a writer like him should know that companies are already hesitant to listen (which is part of the point of the article) and his language choice gives them yet another way out.

>I don't see the problem with naming it crudely so that a nice, simple, rude word can summarize this very real thing that so many here and elsewhere make their daily bread in expanding.

I already laid out the problem:

>If your goal is simply to rant on the internet, the term is perfect. If you want this to spread to larger and larger news and around corporate meetings, we already shot ourselves in the feet.

I guess in this case you are the former. Which is fine. But I personally sought a larger scale change. Tired of arguing over the internet to no effect.


Somehow it reminds me of the people (that also can be found here) that decries that a programming language is "horrible", "unusable", "a mess" because of some esoteric detail. Its just ends up as a too strong description of what people are talking about. Language needs some nuances.


I love the word, it gave name to a concept we have all been noticing more and more frequently. It's an awful concept that we all hate so the vulgarity is appropriate. It's also a lot less vulgar that the greedy capitalists that keep trashing online communities enjoyed by millions or billions of people for the profits of a greedy few.


Appropriate online, where this term will remain if people don't actually care to enact change. Good luck starting an actual movement when every media will censor the word you're bannering around.


"rent seeking behavior" isn't as fun to say, and people get confused by the term "rent" and think it has to do with their landlord (though it certainly can)


I just use 'degradation.'

Not everything has to be jargon.


Decay is the word you are all looking for.


I think we need more than Decay. Because the entire process is also optimizing. It isn't just falling apart like decay, it is being optimized towards a goal that we consider bad.


"capturing the consumer surplus"


I agree, what is wrong with calling it "privatization" or "enclosures"?


Many view privatization as an inherent good.


That doesn't describe the process. We're not talking about the privatization of a previously public space, it is closer to a long running bait-and-switch con.

If the telephone were invented today, we'd be listening to ads instead of ringing tones.


To me, enshittification seems like privatization of human attention. It's true it wasn't considered public good, because it wasn't considered to be an economic good at all, but is that relevant?

It seems to me that capitalism reinvented itself over past 100 years by privatizing things that were either previously public or nobody could imagine them to be private goods. Aside from the military, utilities, copyrights (and fair use), attention and personal data, there are also various forms of consumer debt (mortgages). So I think it's important to put all these things into same context.


It's more than privatization, although that's related. A service which began as a private one, like Google, but gets worse for the reasons Google has gotten worse, would be appropriately labeled enshittification, I think.

But it's a goofy term, and Doctorow is indeed annoying. Bird of a feather with this writer, whose style is also incredibly irritating. Nevertheless, good points worth making.


It is honestly hard to take anyone seriously who unironically uses that term.


Guess, what is being discussed here.

If this term must be ironic. And I guess, dismissed.

Then what is the non-ironic, serious word, that does capture this intent, that we can use without being dismissed.


Complaining about the degradation of the public realm, while simulatanously degrading the vernacular. There's all kinds of vulgar words we could turn into edgy verbs, but I hope we don't.


The pearl clutching over which words people use and “degrading the vernacular” is embarrassing. It’s just a word. Words change, languages change, there is no pristine noble ideal language to pursue or maintain here.


Very insightful commentary on the article! Thanks!


Depublification?

Libraries are a great public service. Really, these moves to enshittify otherwise free or modest cost to use public works, can be seen as an encroaching of capitalist ways and means into what are traditionally public ways and means.

And it really is not that either is bad or good.

Markets, sales, money, competition, ADS and all that clearly have a place and value in society.

So do public works, like libraries, parks, and the like.

The branding should better reflect these realities.

It is really nice to have places where there is not an expectation of spending money.

Cory sees denying society of these places as "shitty"

While I agree, that is toxic when it does not need to be.


Even just shittification feels better.


Crappetizing?


crappetbagging

slumping into the melt

reversion to the mean and nasty

californication


Silicontemptuous Valuedestruction?


It doesn't need its own word, it isn't a novel concept. It's literally just a description of the way capitalism works.


The problem is that people think that's a good thing.


CIDaaS - Capitalism Induced Decay as a Service


crappening


yeah i hate that word. makes me want to stop reading the content even though i might like to read it.


Entropy?


Entropy doesn't quite capture the deliberate and malicious nature of enshittification.


True. We should want to capture the agency, the malicious choices that drive it.


make your own term then dude; please don't bikeshed about it on orangesite


Gladly. Unfortunately I lack the reach for it to matter.


This applies quite well to the article itself too. I don’t disagree with the base concept, but reading “I need books like I need air” and being reminded that the author is a Socialist Who Hates America five times in a few pages is so eye-rolling


This is blatant whataboutism.

Instead of discussing the very real social consequences of companies like KKR gaming the ridiculously over-revered economic system and notable absence of any legislation preventing that.

HN falls prey to simpleton spin-doctoring.


>HN falls prey to simpleton spin-doctoring.

You mean HN is getting enshittified?


The brains of much of the HN userbase were fully enshittified long ago


It's a subdomain of a literal venture capitalist firm; it was arguably enshittified since Day 1.


I extend my prayers out to those of you who have pointy-haired bosses looking to seem trendy in their public reports by implementing this.


Tangentially, I'd like to shout out both Miguel's work both in explaining the Flask web development framework for Python as well as his work developing Flask-SocketIO, both of which I've used extensively.


I've had to move away from Python-SocketIO due to countless regressions and subtle failures of the library.


Have you reported these? The library has a fairly complete testing suite, and if you are saying there are regressions I'd like to know what those are so that I can make sure the testing is adjusted to cover those cases going forward. Thanks.


Thank you so much. Glad to hear you've found my work useful.


What’s lovely about this post is that it follows the rule of bold claims producing interesting counters. Here’s my hat in the ring: I have had a really good time with the Elektron Model: Samples. It’s among the cheapest grooveboxes and comes with all the effects, parameter locks, and preloaded samples you need to do some great things.


tangentially, I'd like to give thanks to Miguel Grinberg for getting me started on flask and sockets in python via his posts.


Fortuitous timing. I just started writing daily on https://ds0.xyz whose backend I recently updated to employ tagging, but I haven't covered anything worth reading*.

How do people keep up with each other, private site-wise? Should I just add an RSS feed or something?


I recall termite colonies also have interesting an interesting behaviour that resembles an analogue for an organ that other animals are acquainted with: lungs.

https://news.harvard.edu/gazette/story/2015/09/how-termites-...


Yeah, I was pretty intimidated just looking at it for the first time. Seeing my purchases in plain view like that tipped me over into using a competing mail server.

https://www.cnbc.com/2019/05/17/google-gmail-tracks-purchase...


Bob Nystrom's other roguelike-related posts on that blog have been a big help for my personal fiddling with gamedev.


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