They must already have some sort of index to power siri web search. I hope they find some space for disruption and create enough differenciation because I’m not sure at all that people value privacy enough to switch
The software saves log of the interactions for debugging and finding pain points - so I have a good idea of what they really do and its consistent with my expectations.
As for what happens after one month - how would I do this? Send out an email asking why they have stopped using? Asking what would make the site better? What features to add? Responses back are usually very low (about 10%). Anything I can do to improve this?
Features we wish we had:
-1 tap interaction with native modal views (survey/actions)
-in-app chat for support with automatic translations
-send WhatsApp/Instagram/SMS
-push notifications