I actually do have a right, very specifically my statutory right under the UK's "Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013" which requires that vendors provide clear and timely information about automatic renewals, which I assert educative.io failed to do in this case.
Startup or not, I expect vendors to be compliant with regulations.
When we did our evaluation comet was far superior to the alternatives and we’re not seeing any of the issues you reported. For better performance make sure you don’t log every step but rather every epoch.
If there was any real intent to give c.ai a chance as a real business they would have hired a new ceo before the announcement.