I would be owing you a big favor if, I could talk to one of your lawyer friends. I am happy to take "shit" I want to understand what we are doing wrong and how we can help.
By the way, Maybe I just found the hook.
We're tracking email very precisely, means that if you use your phone on the go, we sill have the time.
And tracking emails is really annoying, its a lot of entries of 1-2 minutes. But if it automatically appears on you bill, its abou 10% revenue increase.
I mean who starts a clock for one small email, right? We do!
-> Intapp: We're creating a customer profile and matching your activity from email, calendar, word, phone into that. So you as a lawyer can just check what happened and approve. I hope Intapp is not that far. :)
Our hook is that we really deeply integrated into O365 and use that information to pull other information from Android (Beta) for instance. So the idea is, that you just work for a month, open our app and see what happened in detail.
->target: We're at this point targeting anyone and see who responds. :) We go responses across the board, because of that we are not sure where to focus at this point.
Yeah, as far as I know, they automated the time entry process. So you need to track your time manually and can push it in your DB (CLio was it?) with voice.
Means you have to sit and say:
1) Alexa for Client A please create a time entry.
2) What do you want
3) Please add an entry about an email i read
4) ok how much time
5) it was 5 minutes
6) what was the topic?
....
Maybe I am overly dramatic, but we capture the time automatically and you just need to say yes. :)
Do you know more about why they failed? Am I wrong?
There was a blog that I read with the founder. I am not sure how they worked.
The problem with this kind of product is that there are competing with pen and pencil (or the other way that lawyer track their time), so it is hard to change habits.
>Do you mean the "Client attorney privilege"? Or that we just resell their data?
The fact that you are bothering with a distinction is concerning. The answer is you don't disclose anything. Lawyers are in the business of keeping secrets. Any suggestion of leakiness in your product is an automatic nope.
We're not even saving everything. I try to find the right classification of the problem.
I am not sure how to react to that, at this point. I'm honest. But we dont.
I see that as a problem also, yes. Not sure how to find a way around it at this point. Hoping to find innovators who trust us.
We're not even saving the file data, just matching the file names. Its too heavy in any other way for us.
We got a request from a Law Firm who needed HIPAA and I checked the requirements and we kind of comply. This means besides the topics and the recipients we don't save data.
Also, our system is light enough to be deployed in a small AWS machine into a custom cloud, but I don't think this would help. This would jsuit make it more complicated?
THX