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Oh God, I still have nightmares about emails with the subject line "Fwd: Fwd: Fwd: Fwd: Fwd: Fwd: Problem with my account". It'd be from my manager, with a note that said "Look into this, this is your top priority. I'd scroll down, he was forwarding a note from his manager, which would read "<boss>, look into this immediately please, and keep me in the loop." In horror, I'd keep scrolling. Oh, there's my director. And my VP. And my SVP. And at nearly the bottom, there'd be an initial email from jeff to my SVP, and its entire contents would be "?".

There is nothing that terrifies Amazon management like a "?" email.


> There is nothing that terrifies Amazon management like a "?" email.

Not true, the ":(" email is much much worse.


No, you forgot about the horrifying "):" email.


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