| 1. | | Researchers isolate memorization from reasoning in AI neural networks (arstechnica.com) |
| 4 points by athousandsteps 3 months ago | past | 1 comment |
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| 2. | | The Cruise Ship Graveyard Caused by Covid (bbc.com) |
| 6 points by athousandsteps 3 months ago | past | 1 comment |
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| 3. | | OpenDesk by the Centre for Digital Sovereignty (opendesk.eu) |
| 69 points by athousandsteps 3 months ago | past | 4 comments |
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| 4. | | Sight of someone potentially infectious causes immune response (theguardian.com) |
| 4 points by athousandsteps 6 months ago | past |
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| 5. | | Research shows Google AI Overviews reduce website clicks by almost half (arstechnica.com) |
| 11 points by athousandsteps 7 months ago | past |
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| 6. | | BYD has caught up with Tesla in the global EV race (arstechnica.com) |
| 5 points by athousandsteps 7 months ago | past | 1 comment |
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| 7. | | EU-sponsored report says GenAI's 'fair use' defense does not compute (theregister.com) |
| 5 points by athousandsteps 7 months ago | past | 1 comment |
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| 8. | | Scientists hiding AI text prompts in academic papers to receive positive reviews (theguardian.com) |
| 4 points by athousandsteps 7 months ago | past | 1 comment |
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| 9. | | A CX Leaders Guide to Embracing AI (cba-gbl.com) |
| 1 point by athousandsteps 7 months ago | past |
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| 10. | | SuiteCRM – open-source CRM that can be self-hosted (suitecrm.com) |
| 1 point by athousandsteps 10 months ago | past |
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| 11. | | [dupe] Europe is looking for alternatives to US cloud providers (wired.com) |
| 1 point by athousandsteps 10 months ago | past |
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| 12. | | What Customers Want from Self-Service Support (cba-gbl.com) |
| 2 points by athousandsteps 11 months ago | past |
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| 13. | | Customer loyalty starts with better support (cba-gbl.com) |
| 3 points by athousandsteps 11 months ago | past |
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| 14. | | How to Implement AI Without Fear (cba-gbl.com) |
| 2 points by athousandsteps 11 months ago | past |
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| 15. | | iOS 18.3.1 update fixes security flaw used in "sophisticated attack" (arstechnica.com) |
| 2 points by athousandsteps on Feb 11, 2025 | past |
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| 16. | | Why System Bloat Can Hurt a Contact Center (cba-gbl.com) |
| 1 point by athousandsteps on Feb 3, 2025 | past |
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| 17. | | Ways to Create Success as a Contact Center (cba-gbl.com) |
| 1 point by athousandsteps on Jan 27, 2025 | past |
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| 18. | | [dupe] DeepSeek spooks American tech industry as it tops the Apple App Store (arstechnica.com) |
| 2 points by athousandsteps on Jan 27, 2025 | past | 1 comment |
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| 19. | | Customer Service Soft Skills (cba-gbl.com) |
| 2 points by athousandsteps on Jan 20, 2025 | past |
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| 20. | | You don't need a smartphone: a guide to downgrading your device (theguardian.com) |
| 6 points by athousandsteps on Jan 14, 2025 | past |
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| 21. | | Allstate used GasBuddy and other apps to track driving behavior: lawsuit (arstechnica.com) |
| 137 points by athousandsteps on Jan 14, 2025 | past | 188 comments |
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| 22. | | Health Care AI Requires a Lot of Expensive Humans to Run (kffhealthnews.org) |
| 2 points by athousandsteps on Jan 13, 2025 | past |
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| 23. | | New York starts enforcing $15 broadband law that ISPs tried to kill (arstechnica.com) |
| 117 points by athousandsteps on Jan 13, 2025 | past | 102 comments |
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| 24. | | Microsoft tests 45% M365 price hikes in Asia-Pacific (theregister.com) |
| 2 points by athousandsteps on Jan 13, 2025 | past |
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| 25. | | Cloud Contact Centers: Myths vs. Reality (cba-gbl.com) |
| 1 point by athousandsteps on Jan 13, 2025 | past |
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| 26. | | What Is Agentic AI? (cba-gbl.com) |
| 1 point by athousandsteps on Jan 6, 2025 | past |
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| 27. | | Global leaders are warming up to Starlink (theverge.com) |
| 2 points by athousandsteps on Dec 30, 2024 | past |
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| 28. | | Why Customer Journey Mapping Matters (cba-gbl.com) |
| 1 point by athousandsteps on Dec 30, 2024 | past |
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| 29. | | The Total Cost of Contact Center Tech (cba-gbl.com) |
| 1 point by athousandsteps on Dec 23, 2024 | past |
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| 30. | | Proactive vs. Reactive Customer Service (cba-gbl.com) |
| 2 points by athousandsteps on Dec 17, 2024 | past |
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| More |
