Meh, not going to argue with you over a product neither of us have ever used. You're right, I took stronger than needed stances, and it's most likely that this will be a very cool technology. I am just pointing out that all-in-one tools don't really solve communication problems, and that there is a ton to consider when talking about how information is presented, stored, and discussed between people.
Didn't RSS readers solve a problem by aggregating disparate streams? Granted, the problem is a lot bigger here. Instead of aggregating/organizing lots of sources using only 2 protocols, you are trying to do the same for many protocols and many models. But I suspect this is why it would be a big win -- the users find this daunting as well!
all-in-one does solve the problem of moving a conversation between all the different and incompatible existing systems. seamless integration is a huge win.
This was the biggest takeaway for me too. It's a way of easily moving data from just about any communication system to just about any other communication system.
Do you think it will really be seamless? That's where almost all of these types of all-in-one deals fail for me. They are completely seamless if you want to play by the rules they set and the interfaces they build. When you want to break out of that mold they're not really so seamless anymore. I know it's an open protocol and blah blah but I'm not sure I want to spend all this time making a screwdriver into a hammer when I already have a perfectly fine hammer.
I based what I wrote on the two articles that got posted to HN, and gave my initial impression.