Dropbox has the worst customer support. Hear me out. They go down, they come back up. They just pretend like nothing happened. Very rarely do we get a look into what happened and their reaction times are pathetic. There is no point in having a DropboxOPs Twitter handle if you've been down for 30 minutes and haven't tweeted a single thing. Grumble grumble. Someone who uses Dropbox in a work environment such as myself grows to hate dropbox every outage even though when it works it's the best game in town.
Be your own cloud (that phrase makes me chuckle, like rebranding the word server); get a Synology NAS, grab their cloud app for Android, iPhone, and desktop, enjoy a glass of fine scotch. Now when it goes down its your problem and you are tech support.
Do you have home Internet? I mean, you can install those on just about any network so long as you have the permissions to open ports on the router. Synology cloud app keeps track of dynamic IP addresses and your cloud app knows where to connect even without using a service like no-ip.
I recently did an HN Poll on cloud storage preference (https://news.ycombinator.com/item?id=5781299) very few people participated but Dropbox lead the poll 3-1 (only 11 votes total but still, 6 to Dropbox), mind saying which cloud storage you prefer, thanks.
Dropbox is great but not much better than more secure solutions like Spideroak. I only use Dropbox for its api and decent clients. Edit: if we had open protocols instead, we would not get this vendor lockin with all the Dropbox-only applications. Still Dropbox is a great product.
The URL has probably been submitted already once. You can try adding a question mark or a bogus query to re-submit a URL which has been submitted before.
I agree Dropbox has poor to non-existent customer support. For most paying customers, the support is email only, and it takes days for them to get back to you - if at all. For customers enrolled in their business plan (which I signed up for as a trial), they offer phone support and email support - and I have been waiting for a response for over 4 days (yes 4 days!) to an issue I am having..In fact, I emailed 4 different people at the company and have still heard nothing.
For a company that was recently named "startup of the year" I think it's only a matter of time before a competitor comes along and offers a similar product - WITH reasonable customer service. I personally would be the first to "drop" Dropbox.
http://www.isitdownrightnow.com/dropbox.com.html
down since 6:32 PST