When you build a building, it starts by digging a hole and then filling it up. Then you see walls go up etc. Although progress is visible, visible can lie.
Obviously the project had milestones. But it is in the nature of big conversions/updates that you will encounter things you don't know. We're in that stage now of killing the unknowns.
It's not a linear process and the quantity of them is unknown. So at this point metrics become hard. (We hit all the targets for the "knowns", and we continue to squash the unknowns, so the dev team is confident, but management is nervous.)
Progress is easy to digest. But (for now) there's no easy "finish line" to see, which makes their lives hard.
There's no "quick fix" here where "better paperwork" would improve things. As much as you (and indeed management) would like that.
Obviously the project had milestones. But it is in the nature of big conversions/updates that you will encounter things you don't know. We're in that stage now of killing the unknowns.
It's not a linear process and the quantity of them is unknown. So at this point metrics become hard. (We hit all the targets for the "knowns", and we continue to squash the unknowns, so the dev team is confident, but management is nervous.)
Progress is easy to digest. But (for now) there's no easy "finish line" to see, which makes their lives hard.
There's no "quick fix" here where "better paperwork" would improve things. As much as you (and indeed management) would like that.