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> This is on top of the serious increase in parts due to supply chain issues.

I understand you work in the insurance Industry, but I worked in the auto Industry before and after COVID and just went through 2 total loss claims with my insurance and handled a lot of these third party warranty policies for my customers and think I have a more nuanced perspective than your own as mine is multi-dimensional.

I can tell you that while it's true people may be driving more aggressively, not after but during COVID as police weren't pulling people as frequently due to fear of contamination coupled with emptier streets, but the real reason claims are being declared a total loss (resulting in higher costs) is exactly because of the disruption in the supply chain and the shortage of parts kept in inventory for even 5 year old vehicles.

After dieselgate, Mitsubishi US was absorbed by Nissan US, who has been undergoing a great deal of pain since the ousting of Carlos Ghosn who left it in economic shambles with bad financing policies that resulted in lots of cost cuts during and many more after the Renault feud. Trying to get parts for a 2017 Mitsubishi after 2020 in the US was futile as the two dealerships merged together.

It was often the case that you were better off purchasing parts from Hyundai for shared platforms as getting them from Japan were difficult if not impossible as they had severe COVID restrictions and the plants stopped and the catalogs/inventory seemingly vanished in a matter of months during the first year of COVID.

I have had many battles with submitting adjusted insurance claims for service/parts that made me think the burden of a owning an imperfect new car was best solved by selling it back to the dealership at the inflated offer they were paying back then and getting a 'good enough' used car from us or elsewhere given how much time was being wasted dealing with these policies. One customer I inherited had a 3 year old VW CC was using our loaner for over 6 months waiting for an ECU and a harness which was covered by parts and labour by VW, and this was in 2023!

My Italian motorcycle was broken into and it's main wiring loom was ripped apart in the process, and declared a total loss: the cost to repair and replace was projected to be about $1500, which is reasonable but the problem there was over a 2 year waiting list and it was unlikely to ever be found since the part was made by Ducati before it was absorbed by VW Audi Group and was impossible to be found in even the HQ in Bologna according to owners because demand for it was low as it was known to be a defective part and best to solve by swapping out with parts from more widely available Suzuki models but meant changing everything from the stator onward to work reliably which easily tripled the initial estimate. Add to the fact that this bike had low sales figures outside of Italy and I took the settlement offer and gave up on ever owning one again.

The same thing happened to my much less rare Japanese motorcycle, which was much older and less expensive but the same thing occurred: deemed fixable but no parts can be found so is declared a total loss.

My insurance rates just went up by 25% 2 months ago, despite them not having gone up during these two events (over 6 months ago and months after my policy renewal) or even after 2 tickets several years back as I have an otherwise clean record and I'm beyond the risk age.

The response given to me by my insurer was that 'everything is going up' and that servicing my policy was naturally also subject to a price increase but was not a direct result of the aforementioned reasons which makes me think that in fact no... insurance in the US is not too cheap but incredibly convoluted and subject to arbitrary price increases.




> I understand you work in the insurance Industry, but I worked in the auto Industry before and after COVID and just went through 2 total loss claims with my insurance and handled a lot of these third party warranty policies for my customers and think I have a more nuanced perspective than your own as mine is multi-dimensional.

I'm a dilettante who passes through industries for a few years at a time, so I have no doubt your perspective is more nuanced! I may have understated how much impact that supply chain issues are, I'm going through a similar issue.




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