I think a lot of people forget the responding part. Sometimes it's hard to know when to respond and when to let things go -- but it's amazing how quickly a pissed off user turns into a loyal one if you take the time to communicate with them.
It's pretty confusing, it looks like a service I might use so I went to the home page and set up an alert for "fizzbuzz", I then got a prompt asking my to register (do I have to register for the alert to work ? is it optional ?). After registering I ended up at a page which confused the hell out of me.
"we haven't found any of your comments yet" left me thinking - have they not found any comments that match my search term or does it mean something else.
The options given were:
# Claim Comments – help us find your comments
# Edit Account – review your account details
# Edit Profile – so people can find you
# Search – for people to follow
The "Search" option kinda sounds like what I want to do, but the "for people to follow" makes me think it isn't. It's completely unclear what I need to do in order to track some keywords.
Sorry -- Alerts require you to be a registered user so we can deliver them to a verified e-mail address. If you don't want to sign-up, you can perform searches and subscribe to results via RSS.
We thought it would be cool if we carried an alert through the sign-up process and added it afterwards. I guess we didn't realize how confusing it would be when the registration was complete. We'll be making this a lot more clear; thanks for the feedback.
The page you're viewing (the Dashboard) allows you to:
- View comments by people you're following (/home)
- View alerts you've subscribed to (/home/alerts)
- View comments shared by people you're following (/home/shared)
I was talking to a friend about creating a "daily tweet" a daily summary of tweets of a search term. If they get this working then I don't have to build it.
We haven't done any Twitter integration yet. We are going to add a button to tweet a comment, but we aren't doing digests. If you want to push a digest to twitter, you can link your comments feed from BackType to:
http://twitterfeed.com/
We'll be releasing an API soon so that the apps/tools/etc we don't build can still be built.
I had some Google alerts set up to keep track of an industry I am entering but they cluttered up my RSS reader and became a chore. I'm thinking about using something like Rivalmap instead.
Backtype alerts would be good for comments which is almost as important as blog posts.
I don't use RSS...I just have Google Alerts email me a summary depending on the importance (i.e. as it happens for important stuff, daily/weekly for not so important stuff).
what is really unfortunate here is that by being obstinate and combative with briansmith and plagiarismtoday, konsi is missing a solid business opportunity here.
As far as I can tell the mechanism to identify users is based on name and URL which is probably the best you can do. What this does create is a centralized ID for blog commentators.
By registring as a blog commentator with backtype, commentators could have a mechanism to control the distribution of their comments: control over copyright issues like the size of their excerpt or the ability to opt out.
At the same time, backtype ends up as the repository of record for comments and has an alias database of commentators, which I can anticipate being monetizable.
Every opportunity starts out looking like a snake.
" By registring as a blog commentator with backtype, commentators could have a mechanism to control the distribution of their comments: control over copyright issues like the size of their excerpt or the ability to opt out.
At the same time, backtype ends up as the repository of record for comments and has an alias database of commentators, which I can anticipate being monetizable."
So the burden of opt-out falls on the those writing comments, while backtype gets the monetizable data so provided?
No thanks.
What could be interesting is if bloggers arranged their software so that every posted comment included a copyright notice declaring that the comment was copyrighted by the commenter and that it may not be reproduced in full, only excerpted (for example).
I would hate, though, for people to start thinking that, absent such explicit claim on content , it's fair game for poaching.
I agree that there is some opportunity there. However, it really depends on the ToS. And, they have to provide people a way of opting out without accepting the ToS because the people own the content they are distributing. In fact, I already tried to sign up for a BackType account to see what controls there are, but I stopped once I read the ToS.
Since I first heard of BackType, I've been thinking about a way to solve this problem that isn't based on mass copyright infringement. I think I have a pretty good idea on how to do it. When I have something concrete I will bring it up as a new topic on news.yc.
Exactly! We will be publishing a blog post soon that shows the difference between BackType search results and other services.
I think businesses should be using every tool that is available to them to track their brand. That includes BackType Alerts, Google Alerts, Twitter/Summize search, Technorati search, FriendFeed search, etc.
What is your position on the copyright of comments? I've tried to contact your company to get you to stop re-publishing my comments on your website and you didn't even respond to my message. What can copyright holders do to ensure that you do not re-publish their content?
You should probably put this in your robots.txt file:
User-agent: *
Disallow: /
Wouldn't want other pesky search engines like Google or Yahoo stealing your genius comments for their sole gain, too. Wait, Backtype, are you going to steal this comment?! Quickly! I must change HN's robots.txt file!
In summary: what BackType is doing is very similar to other search engines. We make every effort to provide content publishers with familiar methods to restrict BackType from indexing their site's content: http://www.backtype.com/faq#q14
We're trying to be as transparent as possible. We attribute comments to their authors so they can be rewarded for the thoughts and insights they share in comments across the web. Additionally, BackType is already becoming a recognized source of traffic for publishers and we want that to continue.
When I comment on TechCrunch or 37signals, I don't give them the copyright to my comment. I (implicitly) give them a license to republish the comment on their own website. However, I've never given Backtype a license to republish my comments on its website. Even if TechCrunch or 37signals chooses not to opt out of your system, you still don't have any legal rights to republish the comments.
From the commenter's standpoint, does it make sense to let you republish my content? I think the answer is emphatically "no." If I republish my own comments myself then I can also monetize them myself. If I build a WordPress plug-in to assist others in doing this, and/or if I build an OpenID extension or robots.txt extension for making comment streams more discoverable, then I can help form a user expectation of "If I want to see all the comments by John Doe, I can find them on John Doe's website." Then all the John Does can decide on their own how they monetize their own content on their own website (e.g. AdSense).
Consequently, really you are in direct competition with the people whose content you are re-publishing. AFAICT, you are saying "we're going to profit from your content without compensating you, regardless of the copyright, and there's no way that you can opt out except by refusing to publish new content." That sucks.
In the posts you linked to, you are comparing yourself to search engines like Google. The difference between your company and Google is that your company republishes the content in full, but Google provides just a small clip of the content. Google has a fair claim that what they are doing is fair use. Their limited excerpting of content is also what allows them to use an opt-out model instead of an opt-in model. That is also what makes it is easy for content creators to profit from Google's indexing of their content--Google users have to click through to the original site to see the content. You are just re-publishing the content in aggregate form.
I'm also curious about whether you think the DCMA safe harbor provisions apply to you when you are republishing others' content. As far as I can tell, they cannot, since you've really just built an automated plagiarism system. That is, there is no user-submitted content on your site; all the content published on your site is published by you yourself.
Anyway, if you really didn't get the message I sent your company, it boils down to this: Please remove everything I've written from your website, or come up with a means of fairly compensating me. Thank you.
It seems to me that from a narrow legal stand point, you have a decent argument. From a more practical stand point, if you wish to monetize what you write, I'd suggest that posting it as comments isn't a good way to go about it. Why not just post to your own blog and have the comment be just one sentence and a link to the post? Then BackType would be sending you traffic instead of "stealing" your content.
So what are your goals here? Are you trying to monetize your writing, or are you trying to prevent others from doing so?
I prefer to comment on another person's weblog instead of commenting on my own because (a) it keeps the conversation in one place and (b) the author is almost sure to read the comment if I post it there. As a consumer of weblogs, I find the comment saying "I've blogged a response: <url>" to be extremely annoying. The lack of effective (spam-proof) trackback functionality is another reason I avoid doing that.
Right now I'd rather not have my comments aggregated at all, anywhere. But, if I change my mind, I want to be in control of the aggregation--who does it, what content is aggregated, what details are disclosed, and how much I am compensated for it.
I think eventually all search engines will have to do revenue sharing with content producers. Because, while search engines provide a useful service (even Backtype might be useful if it had a bigger index), they cannot exist without content to index. Plus, search engines are increasingly competing with content publishers (e.g. Google Knol, everything on Yahoo).
So, really what I am opposed to here is the opt-out (instead of opt-in) nature of the republication. I would be less opposed to it if there was an effective and convenient way to opt out of it. It seems right now the only ways to opt out are to file DMCA complaints and/or lobby websites to exclude the spam bloggers' robots in robots.txt.
The internet in the 90's was so different from what it is now, it doesn't even make sense to compare them.
SEs are already becoming opt-in for some sites.
Extranets are a great example. Some people are already building up robots.txt files that either exclude by default, or they have long lists of blacklists that they add to whenever they notice a new spider. For example, look at http://news.ycombinator.com/robots.txt. It disallows /reply? and /user?, which is basically all the content on the site. I expect that a large percentage websites will become more like opt-in instead of opt-out, especially as the number of robots increases--eventually, there will be so many robots spidering sites so frequently that bandwidth caps will be exhausted just from the robots.
I don't believe in "forceful" anything. But, I do believe that large, popular sites will make by making (exclusive) revenue sharing deals with search engines in the future. And, robots.txt can be used to advance some social policies too--for example, you could cut Yahoo off if you don't like its human rights record. Copyright is what will enable those kinds of things to happen.
I also think that Google's domination of search will come to an end and there will be more incentive for publishers to listen to offers that other search engines make. Google is probably not going to offer revenue sharing (from ads off SERPs) first, but I bet somebody else will. By this, I mean that the search engine will share revenue from clicks with the sites that appear on the SERPs that the clicked ad was on. It is the naturally evolution of SE advertising, and it is the only thing that will make SE's increasingly agressive use of publishers' and authors' content bearable for some people.
user is not disallowed anywhere, vote? and reply? and x? are, but they are not content, they are actions, basically all of the content of this site is indexed.
Your idea of site owners being selective about SE makes no sense to me. Would users then have to use 5 or 6 different search engines to accommodate all possible webmaster preferences?
You are right, I thought the discussions had /reply? URLs but they are /item?.
I think that SE revenue sharing will happen. Only the SEs that share revenue will survive--a SE that doesn't share revenue will get locked out of the most valuable content and it will be forced out of business.
I edited my comment a little to add some thoughts about Google.
But, it doesn't matter how I feel about Google because Google isn't republishing content beyond what is allowed by fair use. So, even if I hated what they were doing, I don't have any legal justification for asking them to stop.
I'm aware of the Plagiarism Today post as I exchanged e-mails with its author. I didn't link it because it contains inaccuracies (especially wrt SEO, etc).
Individual comments make up a very small percentage of a page's content, so what we're doing is more similar to Google than you suggest (they also index your comments -- search for them). We display excerpts of pages; we attribute them liberally. A search result on Google leads you to the full page of content; a search result on BackType leads you to a full page of content. We index content for purposes of discovery i.e. search.
== Fair use
Also, it's pretty obvious that we're not in competition with content publishers, and we provide a very effective way to prohibit BackType from indexing comments.
I didn't notice any inaccuracies in the Plagiarism Today post. The author of that weblog knows a lot about these issues since he has been helping people fight spam blogs for years.
I'm not talking about the rights of the weblog owners. I'm talking about the rights of the commenters on those weblogs. If you search for my comments on backtype, you get the full text of each comment. That goes far beyond fair use. You can search for any fragment of any of my comments on Google and it won't show you the whole comment, it only shows a (fair use) excerpt.
To be extra clear, you "excerpt" pages but you are not excerpting the individually-copyrighted comments. It is analogous to a website that republishes a book a page at a time and then claims that each page is a fair-use excerpt of the book.
Anyway, I don't see how you can say that your assertion is obvious when I've already explained the ways you compete with content publishers and content authors. Besides that, as the Plagiarism Today piece mentions, you compete in SERP placement since you let search engines index the content you plagiarize.
