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>And once this gets popular (eg a one-stop website for submitting your arbitration claim), the company is going to be stuck paying all of those separate arbitration case fees as they promised.

Almost exactly a year ago, the article below was published talking about this exact thing. Since companies tried restricting class action lawsuits, there are now instances of death by 1,000 arbitrations.

Judge William Alsup, who also handled Oracle vs. Google, is quoted:

"Your law firm and all the defense law firms have tried for 30 years to keep plaintiffs out of court, and so finally someone says, ‘OK, we’ll take you to arbitration,’ and suddenly it’s not in your interest anymore. Now you’re wiggling around, trying to find some way to squirm out of your agreement. There is a lot of poetic justice here."

The companies made this bed, and they don't seem to like laying in it.

https://www.nytimes.com/2020/04/06/business/arbitration-over...




Ah that sounds familiar but I must have forgotten. It looks like the arbitrators are reinventing class action lawsuits (which makes sense). Of course that doesn't do anything to fix the larger issue of the huge conflict of interest.




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