yes, because they not trying to solve customers' problems - honestly I continue using it just because of the high cost of migration. Its desktop app constantly consumes much more resources than any other app (actually it was the main reason why I upgraded my MacBook Pro to decent model). Web ui functionality doesn't allow property manage hight count of files (for example it doesn't allow to move folders with 10k+ files - why they allow to syncronize that if not possible to manage) and synchronization might take weeks if you got few millions of files (I just have about 250gb of data so it's for sure not too much)
