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Incidentally, behavioral questions are common in nontechnical interviews, since the entire interview is spent analyzing a candidate's skills in the abstract.

How will I know if this person is good at, say, sales or biz dev in a vertical with long lead times? I can't vet that skill set directly; I can only ask the candidate about it. Behavioral questions give me something to cross-reference in the absence of on-the-spot performance data. So do case questions, which (at least ostensibly) tell me how a candidate thinks, and how she organizes her thoughts. (And of course, domain-knowledge questions help me assess the depth and quality of a candidate's experience in the field.)

Behaviorals aren't perfect, though. They can be gamed. It's not too much of a stretch for a candidate to memorize a half-dozen anecdotes to trot out in response to any question that begins with "Tell me about a time when..." (Nevertheless, you'd be surprised by how few people do that sort of prep work.) Canned responses are especially common with candidates straight out of school or grad school, where they are often trained in how to answer behavioral and case questions.




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