Like the commentator said above, get another offer. Obviously you can't get it from this outsourcing site so you'll have to find it somewhere else.
What's the outsourcing site? They're probably billing you out at $100+/hr. They don't want to pay you more because they don't need to. You've stayed for 2 years at that rate. They don't need to "try and squeeze" anything from the client. They are the ones that don't want to pay more.
My wife is a hospice nurse here in Japan visiting terminally ill patients at their homes.
She comes home with many different stories. Some people are incredibly wealthy but their family doesn't want anything to do with them so they basically wait to die alone. Some people are poor and mentally ill and are basically living in dumps with rodents running around. Some people do have good situations in which they are cared for and can die surrounded by loved ones.
My wife is the only person I've met who wants to die young (around 40 or 50). Death is usually hidden from our lives - especially when we're young and only comes up infrequently.
While some people who are poor do use their service due to government subsidies, a lot of people don't and there is no public service for the elderly. Stories like this will become much more common over the next 20 years as a huge proportion of the Japanese populations passes on.
Instead of the elderly living in homes/apartments by themselves, why not try to get them to live in elderly communities where they can engage with other elderpeople and have caregivers oversee their journey into eol.
@timhon, I meant as a society, why not invest in elderly communities. Their pop is only going to get older, so it behooves them to address this option.
As, a side note, there is a curious phenomenon of relatives going along with the rouse of their dead elders living so they can cash their checks. Seems to be in the news on occasion.
Why not put untouchables in communities where they can engage with other untouchables, with software monitors which call robot helpers if there's a problem and they are dying of loneliness and despair unacceptably quickly.
As long as it all happens to them, at a distance, and we're not having to get involved, eh?
Just to add on to this, most business owners have tons of ideas they know they should be doing. They generally don't need anymore ideas. After a certain point it just becomes too much. Being able to prioritize the ideas they have becomes more important than hearing new ideas.
It's easy for people to offer ideas. They don't actually have to put in the work.
I've never been in this position so you can just throwaway my input if you want.
- You're burning through $60k/month. What are you spending it on if you're getting no sales? Can you cut the expenses to just focus on the necessities?
- Your co-founder is not interested in the pivot. Why not? Does he see something you don't? Maybe your side project is only getting growth because it's free. If you could "very easily" add paid models, why not try that first to see if it actually works. If it does show some promise, then I think at that time, it would be better to approach your investors as you've at least validated it a little. I don't know what the side project is but is it legit? You talk about uploading files so perhaps people are using it in a way that might be a legal grey area?
> "I have a moral issue with making money on the side while my main startup is doing so poorly"
- I'll challenge you here and say that I don't think you do have a moral issue with this. After all, you started this side project while having this startup which took away time from it so you didn't have moral objections with that. That being said, the fact that you did go out seeking something else either tells me a) you're not good at focusing on one thing in which case a startup may not be a good path for you or b) you have an inclination that the startup is not going to work in which case you should get out of it. Unless I'm missing another possibility, both options point to the same conclusion - you want to leave the startup behind.
In that case, tell your investors and give them the option that they can put the remaining money into this side project or they can have the money returned.