I'm mostly surprised that this didn't count as an existing 'business relationship', which has always been enough in the UK to send marketing emails to someone. The guy registered with the John Lewis website, and the only reason to do so is to purchase something. An odd case in my opinion.
The law says that marketers are allowed to send marketing messages if:
the marketer has obtained your details through a sale or negotiations for a sale (this includes asking for a quote);
the messages are about similar products or services offered by the sender; and
you were given an opportunity to refuse the marketing when your details were collected and, if you did not refuse, you were given a simple way to opt out in every future communication.
To me it sounds like John Lewis met all of those conditions. I can see there might be some grey area in the first one. But I would argue that when the guy signed up on their site, he was at least taking the first step in negotiations for a sale. But it seems John Lewis argued that and lost so I guess I would lose too.
Edit to add: I do think that pre-checked opt-ins are a bit sleazy.
What if there's a recall of those widgets? What if the company's DB is compromised and they need to notify you of a possible privacy breach? There has to be some leeway for contacting someone with whom you've done business online.
You might just want to maintain a wish list which others can make use of. There might be other legitimate reasons for having a user account and not a 'business relationship'. I’ve always been taught that 'opt out' is illegal, so this is a welcome ruling, IMO.
Working alongside 2 or 3 other coworkers isn't really the same thing as an open-office though. At the moment I'm sitting in an office of approximately 30+ people. Working on my own in this environment is annoying. Working with my team (2-3 other people) is also annoying, as we can't speak without being overheard. And I'm sure when we're working as a team, and conversing a lot, we'll be annoying others who require some quiet.
A private office doesn't mean you have to work on your own, it just means you have the option to.
I am in an office of 4. It used to be an office of two, which was great - most productive time of my working life.
Even with just 4 of us, it means there is a good chance someone will be asked something, and regularly the head comes down to discuss stuff with one of us (often me). I can deal with it for the standard bug fix type work, but trying to learn something new is really difficult with constant interruption.
It often seems to get missed that it was Why the lucky stiff that first coined the phrase tumblelog, which is where the name Tumblr comes from. Even this article just refers to him as a 'user of Redhanded.com'.
Last year I made the decision to switch to drinking only decaf tea after 3pm, and since then I've found that I have much less trouble getting to sleep. Purely anecdotal of course, but I highly recommend it.
Initially I was worried about the taste, but there's honestly not a huge difference.
Interesting. I've had the exact same problem, and yet what happened to me was the best customer service I've ever experienced.
I had bought a 15" retina MBP at launch, but only noticed the ghosting last month. After booking an appointment with a 'genius' online I arrived ready to argue my case. What actually happened was that the 'genius' agreed with me straight away that the ghosting was intolerable, and without doing any testing besides what I'd shown him recommended that they replace the screen. I left my MBP at the Apple Store and 3 hours later received a phone call to say that the repair had been completed and my machine was ready for collection.
I don't think there's another computer supplier that:-
A. I could book an appointment online to get my laptop looked at the same day.
B. Actually has a local store with support staff.
C. Could carry out the repair at said store, the very same day.
That's nonsensical. Apple is marketing these staff as "geniuses". They're supposed to operate on a higher standard than the stereotypical brain-dead tech support; thus we should hold them to that standard.
If Apple's standards are as low as those of other companies then they really don't deserve to earn the price premium they charge.
It wasn't my intention to come across as an ass, sorry.
Your anecdote implies a deeper insight though: if the "genius" is just another standard tech support employee then Apple's use of the moniker is misplaced.
Lenovo's service and support is superb. I have had screen repairs from both Lenovo and Apple this year, and Lenovo completely impressed me with their speed, courtesy, and follow through-- they sent a repairman to my office with a brand new screen, all fully covered by warranty.
My dad broke the screen on his work Dell laptop. Entirely his fault. He called up Dell and they said they'd send a tech to his office to replace the screen. My dad said he was working from home that day and Dell said fair enough and sent the tech to his house. He had the screen fixed later that afternoon.
Now obviously I'm sure my dad's company pays handsomely for that service, but my point is that many companies do a lot better than Apple if you're willing to pay for it.
This is one of the reasons I love services like Spotify and Netflix. They have no devices in the race, and tend to have client software for almost every platform. I can switch between phones, tablets and operating systems and still access to the same music and movies.
I could even drop Spotify and switch to Rdio if I wanted, and all I would lose are my playlists (not a big deal to me, but may be to some). These services don't lock me to devices, and I also don't feel locked into the services.
> This is one of the reasons I love services like Spotify and Netflix. They have no devices in the race, and tend to have client software for almost every platform. I can switch between phones, tablets and operating systems and still access to the same music and movies.
You're joking right? Netflix? Only recently have we seen murmurs of having some hacky way of getting Netflix to run on Linux.
Microsoft Silverlight lock in was, IMHO, a huge slap to Linux. They're as bad an example of "services that support every platform" as can be.
Don't hold your breath on that staying the case. We're going to start seeing those services get temporary exclusives on artists, because ultimately it's the only way to get an edge on their competitors.