I am glad you liked the video. We engaged an agency for getting the video done.
We are different from UserVoice because we are a private feedback tool (no concept of community). Also, there are dynamic fields and the cool screenshot feature in the feedback form. Try the tab on our site.
This file integrates as a widget code on customer websites. We don't expect our customers to change this code often. However, we do continue to change the underlying code (to push updates, new releases etc). The idea is that visitors on our customer websites get the new code whenever it changes.
I do agree that the number (10mins) could be a bit scientific. But you get the idea as to why we kept it as such.
It is a classic dilemma early stage companies face. I have seen a whole lot of founders stuck with this question. I am not trying to influence your decision here, but the ones that succeeded, did so by having a very clear cut focus. You either build a consumer internet company or an enterprise internet company. Trying to do both at the same time takes your focus away. I'd say stick to one.
"You either build a consumer internet company or an enterprise internet company." This is true, and thus responses from current layer of mentors/experts tend to tilt towards it. But what about companies like Paypal or Dropbox who have done/are doing both consumers and enterprise face simultaneously? Like I am sure that ours is a consumer app with an enterprise use-case - so why shouldn't I be pushing it as a complete thing, and not just a consumer app? I have this karma thing going on in my mind.
1. WebEngage notifications can be "targeted" - it means you can choose to pop the message only to visitors meeting certain criteria. E.g. only to visitors coming from Google search, only to visitors spending 30 seconds on pricing page etc.
2. Smart notifications will automatically fetch updates from your Twitter/Blog/FB etc and create a notification out of it.
3. WebEngage notifications will have a definite call-to-action and the analytics will be focused on proving you a lot of BI around clickthrough rates.
To begin with, we'll roll it out for all our customers with restrictions on the number of clickthroughs for each of our plans - http://webengage.com/pricing .. later, we plan to roll out each of our products separately with their own pricing as well. The basic paid version of Notifications will be priced in the range of $10/mo.