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There's lots of other companies that'll step in and handle most of the customer service aspect, assuming google's provisioning of servers is reliable.

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anentropic 652 days ago | link

assuming blah blah blah... if the problem's at google then no 'customer service intermediary' company are going to help at all

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Well its not just about the cost. All those companies have limited features, or take forever to provision VMs, or have limited capacity, are still hammering out bugs, or are way inferior to AWS in numerous ways. In effect AWS doesn't have much serious competition right now in the public space, it really is vastly more mature than other offerings.

Google will at very likely least get all those implementation details right and be pretty rock solid at a good price point.

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