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We go through this a few times a year. "Email is broken, we must replace it", only to realise a few short seconds later that email is not broken, and does not need replacing. Its long lived for a reason - its simple, its textual, it delegates all the fancy stuff to the inbox provider, e.g., videos in emails are usually a link the email provider, say Gmail, shows as a video.

If I had 10 pence for every "email is broken" post, I could have had a free pint down the pub.

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