Hacker News new | comments | show | ask | jobs | submit login

That's awesome. And I think it scales for just long enough, too. I don't think hiring real, intelligent humans to make on-the-fly shopping decisions like this (think, an old-school concierge desk at hotel) costs more than the incremental value they'd bring in. If 90% of the requests can be handled automatically, then you can afford to make magic happen (and delighted customers) in the 10%.

It falls apart at a certain global scale, but I'm sure the business has pivoted twice by that point.

Nicely done.

Applications are open for YC Summer 2018

Guidelines | FAQ | Support | API | Security | Lists | Bookmarklet | Legal | Apply to YC | Contact