Doesn't that just get filed to dev/null and marked closed after being sent some copypasta that suggests no one ever read the email? That does seem to be the Google Way.
> Reconsideration request for http://whocalled.us/: Site violates Google's quality guidelines
> February 14, 2015
> Google received a reconsideration request from a site owner for http://whocalled.us/.
> We've reviewed your site and we believe that http://whocalled.us/ still violates our quality guidelines. These guidelines outline illicit practices which may lead Google to take action on a site in order to keep webspam out of search results. In order to preserve the quality of our search engine, pages from http://whocalled.us/ may not appear or may not rank as highly in Google's search results, or may otherwise be considered to be less trustworthy than sites which follow the quality guidelines.
> Please correct or remove all content that is outside our quality guidelines. Keep in mind that simply deleting all of your site’s content and immediately requesting reconsideration will not lead to success. Instead we recommend that you spend considerable time and effort to make sure your site provides original, valuable content for users. In order to have a successful reconsideration request, you will need to show that your updated site contains content that does not violate our guidelines.
> For more specific information about the status of your site, visit the Manual Actions page in Webmaster Tools. From there, you may request reconsideration of your site again when you believe your site no longer violates the quality guidelines.
With "Pure Spam", they've determined you to be a black hat SEO spammer, so they do not share any information to help you evade the ban. This makes it difficult for the falsely accused to know how to fix their site.
I thought that's why they have manual reviews, but I've sent many reconsideration requests, and no person has ever responded with any specific information to help me know what to do.