(Which isn't to say it necessarily should be cheaper, only that it seems surprising to see that price without any attempt to compare or justify why you believe that e.g. it's already, at launch, worth 3x as much as Pivotal Tracker).
I'm not saying that it will, I haven't tried it so I have no idea. I'm just surprised that people really want to shave less than $100 off of the tools they provide their team.
But all marketing statements are rarely taken at face value. With self-service free trials, products can be compared and contrasted.
One tool will work better for a given workflow than others. And it's a no-brainer to pay an additional e.g. $70/m to buy the best tool for the job.
The problem is businesses don't just buy 1 tool for their team, they probably buy dozens, and if each one costs and additional $90 per team of ten that adds up quickly. Save money where you can especially when the results are the same.
Of course, if the results are the same, you should decide on price.
But software isn't a commodity product. Each one has strengths and weaknesses. I'm just surprised at the amount of price sensitivity considering a difference of 30 seconds a day between one tool and the other more than makes up for the price difference.
If the creators of Matterhorn can continue to shelve egos, keep effecting some humble sincerity and focus on why their tool is better, we may find it's an exception to that rule.
Edit: clarified that the devs are already showing low-ego and sincerity - I realized my wording didn't suggest that earlier.
As a former mechanic I would like to point out a flaw in your way of thinking about engine oil as a commodity similar across the board.
Regular engine oils vary in overall quality not due to the oil itself being of substantially better or worse quality itself, but because of the different combinations of surfactants and detergents that the varying brands use, and molecular uniformity allowing tighter tolerances in the engineered part using the oil in question.
The more expensive the motor oil, the less it chemically looks like crude oil until you get to the most expensive types of oils (synthetics), which aren't crude based at all but synthesized using the Fischer-Tropsch process.
Precision engineered parts require synthetic oils. It's akin to placing your smartphone face down on an asphalt sidewalk. At high speeds and temperatures the contaminants in a lower grade oil will destroy the car that calls for the 50 dollar oil cans, and it'd be ill advised to ignore the need for it.
pm software is not the same between brands either. each one I've used offers a different user experience and each tends to excel in their own way.
software, in general, is also not the same between brands, as you state. yahoo search is different than bing is different from Google.
Or: what makes premium oil worth the extra money, compared to regular?
It's more like paying a construction worker $100 an hour and then giving him a hammer that costs $5 instead of $10, but only drives nails at half the speed because it's too light.
I suspect this is why JIRA has very different pricing for <=10 and >10 users.
so this just further proves your point that some large corporations are less price sensitive than others.
Your pricing is also too high for a large org, especially when one could use something like Phabricator for free. This doesn't even get into MS Project or document management (MS Office? Google Drive?).
Long story short, this looks like a good start and may work well for SMBs, but definitely not a big company.
Also as an aside, in most large companies, PPM is handled 100% separately, and by different people, than actual product management and dev planning/resource allocation/bug fixing/testing/support/etc.
How do you know? I made the contrary experience
It would be nice to track feature requests against customer application engagement as well as uptake by said customer. Attempting to make everyone happy leads to MS like products.
JIRA is a total nightmare to configure sensibly, and the UX is complex enough that there's a real learning curve to get your team using it effectively.
The kicker is, that once the combination of JIRA, JIRA Agile, and Confluence are setup correctly, and your team is using them well, there's nothing else like it. It's spectacular for:
- tying specs to issues to code
- surfacing status to non-devs sensibly
- allowing interested folk to keep abreast of projects without having to attend meetings
- getting rid of huge messy email conversations
- figuring out "why the hell did we do that?!"
I'd recommend JIRA + JIRA Agile + Confluence to any team with more than 10 members, with the caveat that you need to find/hire an expert to configure the product and help your team use it effectively.
ninja edit: JIRA will allow you to faithfully model+enforce your fucked-up development process. So, badly-configured JIRA can be one of the least fun experiences of your working life.
Please help - where can I learn to configure our setup correctly? I think our Agile is pretty ok but the integration with Confluence is almost zero. Where do I find an expert to help with the setup?
The config my company is using makes it somewhat more pleasant than stock bugzilla or trac (though not nearly as convenient as github issues was).
The amount of crap you can turn on if you like can make the interface completely unusable, of course. But that's true in anything with a lot of configurability. It's the cost of being able to build your own process onto the tool.
We also use Confluence which also seems to do it's job properly as a wiki.
I'm personally considering using Jira for my own projects in the future.
So if a successful & profitable software company is about to hire you but you would decline the offer just because She is using JIRA.
Apparently this also says how hard it is to manage people rather than dealing with just code and tricking the compiler.
Open Source full featured ALM, self-hosted or SaaS consistent & easy to go upgrades.
(Disclosure: I'm part of the dev team)
It took a few weeks to get a suitable workflow set up, and in spite of my gripes it's one of the best issue trackers around. I miss working with it on other projects.
What I really want is a fast and lightweight Jira.
If there should be one place in the world where JIRA runs quickly, it should be on Atlassian's own hosting platform, yet I continue to be amazed at how slow it can be.
So they're clunky and slow on any other continent. Including, amusingly, Atlassian's engineering HQ in Sydney.
Like anything else, there are things we've chosen not to implement in a V1 release, that we will add in later releases. We focused on differentiating ourselves in the market, not just doing a better job of what Jira does.
So, there is hope. :) It's 'real'. It's awesome. And it's just a few months from Release.
First world problems indeed.
Way better to charge and learn about what paying customers want, rather than make it cheap and hope to eventually convert them.
Maybe he's not trying to make a billion dollars and instead is planning on making a great product.
If you want outrageous pricing have a go at Slack!
I'm working hard enough for our company to pay $2 per user for HipChat.
$9 per user is very expensive when it comes to these services at scale. I can see this on a team of 10-15 people, but certainly not on a company wide basis.
1) agree with pricing plan, too high for large teams
2) call for action - I saw the "sign in" button immediately, but had to scroll all the way down for sign up, will be nice to have a floating sign up button just next to sign in, and in the sign in page, have a link such as "not registered? sign up here" in case people click the wrong button.
3) this is more due to my personal taste, but no gmail sign up is lowering my will to spend time to test the product. I want to click click, play with it a few mins, and if it's good suggest it to my team. I don't have time to fill a form (I'm exaggerating a little, but this goes through a lot of people's mind, filling forms is annoying for some people)
4) I'd like to see a demo the product. having a dummy project that anyone can see with a "guest" login will be really great. (good if you are not willing to add gmail login for any reason)
5) if not a demo, at least a video. the gif is great, so I think a longer video will be even better, seems like a very slick UI.
all in all looks great, I like the hybrid approach, will give it a look.
I think free for teams till 3 would be nice, I think pivotal was for long time resisting this and had to cave in, that is the only way I will start using it and be in position to recommend for team.
I have worked in most of the roles you describe, but even after having scrolled to the bottom, I don't exactly understand how it is tailored to the roles.
What I was left with is that you have boards and progressbars. Doesn't really compare to the stuff I already use.
Maybe you could explain even better how each role can tailor an interface to meet their needs, and what you provide better than other software out there.
(1) Project Management is painful and the existing providers still don't fully grasp what the market needs/wants
(2) Matterhorn must be doing something right to get over the noise, so kudos to your team! For me, it's your realization that not everyone manages their workflow in the same way, so being able to coordinate while giving people their personal preferences is really powerful. I wish I could see a demo!
PM is painful, but I think existing providers do grasp what _their_ markets need/want. There is no such thing as one PM tool for everyone.
The reason why there is a proliferation of PM tools -- and why many vendors survive-- is that they tend to cater to different needs and audiences.
The whole thread with all the upvotes and nobody telling us why exactly this new tool is so great feels strange to me.
I'll keep it bookmarked though, perhaps my attitude in this regard is out of date.
Atlassian is so successful in a big part due to their self-hosting option.
Funny enough, our biggest boost in communication came from starting using Slack. That thing is amazing, and getting creative with integrations is awesome. It's a somewhat important part of our workflow now.
Interesting project, I'll give it a try.
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Even if it was possible for me, I still would not want that level of information out there with a third party. It increases the surface area for an attack, and puts the company at greater risk relying on an unknown level of security which there is no direct control over.
When it comes to my personal todo list, I'm ok with that. When we're talking about a project management tool that becomes a part of your team's culture, concerns mount quickly.
Will you offer some sort of micro plan for small teams of 5 or 6?
Here's a good comparison of the various PM tools so you can compare Matterhorn to the established players. http://stackshare.io/stackups/trello-vs-asana-vs-basecamp-vs...
We're planning on developing the pricing structure so that there are a couple of more options.
At the moment we're trying to gauge traction and get enough users to be able to take the project further.
On a side note, that PM tool comparison link is a great resource!
Overall, I like what you've done here. I like being able to segment by customer and the board. Simple interface that is good once you learn the workflow.
Disclosure: I'm one of the lead devs.
But you're right, the user should be able to select the language on the online demo before login. I will add this to my TODOs. Thx!
One of the burdens that comes with more than 40 locales... ;-)
The ios app should be coming out by the end of this month.
It's self hosted and has a super simple setup process. I'm the developer.
Why? I know some very large companies that use GitHub (not the hosted version).
I skipped the demo and played around a bit, there are some things I like a lot:
1. When you go to the Home page, the 'To Do Today' Section is cool, when I start my day and open the page, knowing my ToDos gives me a focus, very helpful!
2. On the project board page, filtering tasks by clicking the buttons is very easy, very easy and efficient!
I've used other similar tools before: Mingle, Jira, Trello, etc. In my opinion, each has pros and cons, you need to know what's best for you within your budget. Jira doesn't have the hottest UX, configuring might be a challenge, but it's good enough for daily usage. Trello is small and less overwhelming, it's very handy and no confusion for most of the time. Mingle is pretty good with sharing visibility of your project, they support different card views (you can create a card for almost everything: feature, bug, etc.) and you can pick up your favorite: cards wall, hierarchy, list, tree. Matterhorn has a neat UI and they put lot of effort on walking your through the product, features look cool too.
Overall the product looks good, and price is fair. Good luck!
Maybe it'd be better to concentrate on one usa-case. Say Accountant. That way you have more focus. Once you talked to 10-100 accountants and made sure the product is good for them, move on to the next use-case.
When I load the page I see I can "try it" but I don't want to invest the time. Show me exactly why your product is going to be more valuable and worth the time to migrate over.
> You could force everyone to track their time and their progress in exactly the same way, even if it doesn't fit their workflow
These lines briefly made me hopeful that this was some clever layer in front of all the various project management systems that would allow them to talk to each other.
I would value this because I vastly prefer the seemingly uncommon terminal-based workflow, and such a layer would presumably be able to talk to Emacs org-mode or whatever, just as it talks to Jira.
As it is, this is just another project management system that doesn't fit my workflow.
Also subscriptions are really hard to deal with at an .edu, and at 16weeks/semester (14 really) so 4 months x $9.00 x nStudents
The create new project button was broken.
It's unclear what the pricing is. The homepage says $9/user/month. When I logged in I think the price was 9£/user/month
Seems like all this effort on these type of pm systems could have been applied to some niche market that's still using custom MS Access systems built in the early 2000s.
Every company (and person!) has their own workflows and requirements, or there'd be no way for businesses to differentiate themselves on operational efficiency. It's possible to encode those workflows into very flexible systems like Jira, but as is usually the case, that comes at a large cost in design and ease of use.
This creates a market for thousands of small project management solutions, each a well-designed, slimmed down service, often equivalent to a particular customization of ClearCase or Asana but far easier to set up and use.
One of the things that I've often encountered is a granularity/association problem: tasks often become either Omnibus tasks where there's a shitload of stuff jammed into a single task, or a spread out mishmash of related tasks that don't have very good linking between them.
A good example would be a web development feature. I'm going to do the backend, someone else is going to do the frontend. Those are two pretty distinct tasks, but there's a lot of shared communication there. And most PM systems I've used don't have a (good) way to link those together. Mostly in my experience, 3rd party tools end up getting used, with links to shared wiki/moqups/google docs/dropbox whatever.
If I need to have 7 tabs open (email, slack, trello, moqups, google docs...) to get all the information I need to figure out what I need to work on next, my PM system isn't serving me very well.
The biggest issue we had in our team was that some team members are just slowed down by having to use a project management tool and would much prefer to just have a written checklist on their desk, but obviously this causes a lot of issues when you're trying to keep track of what's been done and what hasn't. The planner was created to help circumvent this issue, when tickets are assigned to a user and planned for a certain date they become a checklist on that user's dashboard. This way we were able to let checklisters do their thing uninterrupted and still have their progress tracked on the board and the general product overview.
Tasks becoming either omnibus or overly fragmented is familiar to us too. Matterhorn has a feature grouping system that can help but it always comes down to how you use them. It might be an interesting problem to solve for the future.
Not even remotely. By and large because you'll have technical and non-technical people using the same tool for projects that have multiple audiences. There will always be room for change and improvements, and people are always willing to spend money on those types of things. It's sort of a bottomless well of revenue for companies that create this type of software.
It seems Uber started a new hype repurposing German words. The opposite is happening in German speaking countries: "handy" for cell phone and "public viewing" for watching a live TV event on a projected wall.
Can one integrate his mailbox? Outlook and MS project server/Sharepoint are a good example, though there is room for improvements.
Personally, this space appear more crowded. So far, I have read only positive feedback on existing tools like Jira/trello ...etc and I have not read many bad experiences (may be I have limited exposure). Is there really a window/space for new entrant?
To the current users of other tools: Are these tools (Jira/trello ...etc) fundamentally different to each other or just incremental differences while fundamentally similar?
Also Slack integration is coming in the next few days
Also: The centered text is annoying to read when there's a series of paragraphs.
"Do you need a way to divide your resources across multiple projects[...]"
It's a pet peeve of mine that so many processes and tools use the phrase "resource" in place of person. It may not have been what was meant by "resources" here, but that's how it reads.
"Do you need a way to manage multiple projects[...]"
"Do you need a way to divide your time between multiple projects[...]"
I think that you obviously have to be sensitive of how you use this and context. For example, I once overheard a manager say "my resources are working on it this weekend", which to me betrayed a lack of compassion and dehumanized the team.
Having said that, I think there's a lot of room for improvement in the issue tracking space. Good luck!
Currently, while there is a free issue management in GitHub or BitBucket, these systems are too light. JIRA would have been great, but there is no way I pay when I do hobbit projects. IMO, a good way to do that is to be free for project with less than 3 users. Or have the first 3 users free, once the project team grows, there is no more choice than to pay :)
The landing page and product though very nice and stylish seem not offer any outstanding feature or did I miss something?
Edit: this comment was downranked in the thread in less than 50 seconds, anyone has an idea why?
Otherwise its a very nice landing page in my opinion.
What I want to know is "Why should I use this over Asana?"; the copy doesn't address it, and the screenshots leave me unsure as to the specific use cases for the product.
Or do you think free members aren't worth the hassle?
Without github integrations this would end up being another tool to divide our time across, but with github integration then I could see it solving the higher level project management issues that github doesn't do so well.
Would be great to hear any feedback you have on the features, as you seem to know what you want from pm tools.
I agree with earlier comment asking for a demo project.
Perhaps at least use sans-serif as a fallback font?
All the best!
I mean this is not aimed at causal users but to people who might want to use this on a daily basis with very important stuff.
And they are suppose to trust an anonymous website?
This is really confusing for me.
Looks like Asana?, but with a focus for agencies who have multiple projects / deadlines?
But it's just another SCRUM/agile board which seem to just give PMs the means to layer more complex processes on top of my job.
My first thought was hey is this an add-on for gitlab? Does look a lot like it. So my initial quest was to look where i could download the community edition of this, but there is not?
The avatars are quite stereotypical: male developer, female designer, male project manager. Why don't you switch it up? There's female developers too.