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Trying to find the root cause is also important after a safety incident. Rachel managed to find a way to reproduce the problem, and though it's not exactly what occurred, it seems like she figured out a way of crashing the box.

Perhaps the repro seems pathological. But fix this issue, and you may well have fixed a whole bunch of other issues that are not so pathological. Certainly, just touching Files should never force the system to reboot!

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