The metrics are bad even before the gaming. Take volunteer work, for example. In theory, they're selecting for people who show a concern for others. In reality, they emphasize organized, secular volunteer work. So they give points for the sort of stupid, futile service projects upper middle class kids do for photo-ops in Africa, but not points for taking care of aging family members, community involvement through the church, etc.
Moreover, they create a huge bias in favor of kids who can afford to spend their free time doing unpaid work, and against kids that need to work to earn a little extra spending money, or kids that need to help with the family business. We're not even talking about "poor" people here. The people hardest-hit by these policies are first-generation middle class people, who don't stand out with a sob story about how they grew up in poverty, but aren't in a position where they can do volunteer work and also have their parents buy them a car. Emphasizing these factors also creates a bias against immigrants. A lot of first-generation Americans just don't feel comfortable engaging in the community in that way.
Moreover, they create a huge bias in favor of kids who can afford to spend their free time doing unpaid work, and against kids that need to work to earn a little extra spending money, or kids that need to help with the family business. We're not even talking about "poor" people here. The people hardest-hit by these policies are first-generation middle class people, who don't stand out with a sob story about how they grew up in poverty, but aren't in a position where they can do volunteer work and also have their parents buy them a car. Emphasizing these factors also creates a bias against immigrants. A lot of first-generation Americans just don't feel comfortable engaging in the community in that way.