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Read your contract. It will almost certainly have a section on cancelling which will give a postal address. Write a short letter with your account details and whatever else the contract says to provide, and cancel by mail. It is faster than using the phone.

I've been doing this for years and it always works. Pay a tiny bit extra and get signed proof of delivery. This is helpful when the company 'accidentally' loses the cancellation. It's good enough to beat them in court and god help them if they ding your credit and you have proof you cancelled (and that they received your cancellation letter).




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