I don't think you can "tune the level" because the thing is not algorithmic. Every town / situation is unique. That's why every project is managed at the local and state levels, gets political, some interest group wants discounts, etc. In the meantime, all a company wants to do is to recoup its billions.
Maybe this is a problem where over time the government takes over and gives ok service for a while, then it sucks again (as many government initiatives do), then it gets privatized again, etc., all over a few decades (so irrelevant for today's consumers).