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[Going to a library] was more convenient for my family. We happened to live a few blocks from the library and didn't need to drive across town to the mall to get books in dingy little B. Dalton bookstore.

Yup. Remember that well. "Bookstores" were tiny places with fewer books than we had at home. If you really wanted a selection, you'd go to the library. Then came B&N, Borders, etc with vast holdings on par with the local library (or bigger), and - better yet - newer content: everything was new & content turnover was frequent, as contrasted with the library which was pretty much stuck with what well-thumbed old volumes they had. In-store coffeeshops just clinched the attraction.

Local libraries already lend ebooks as well. I'm not sure why more people don't take advantage of that.

Mostly that it's just a new option that hasn't normalized yet. 'til recently, the process was obnoxious enough that physical media and/or a CC# made it much easier to get what you wanted. I'm using Hoopla a lot now; it's improving fast but hasn't quite reached the UX needed for normalization.

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