Chad seems to have made a fundamental category error: he thought he was dealing with a person who wanted to have a reasonable, productive discussion. In reality, he was dealing with a vicious bully who wanted to hurt him.
This Shanley person sounds like she has a lot of anger. Maybe it's justified. Maybe someone did something terrible to her, and this horrific persona is a logical defense mechanism. But I feel like it probably wasn't Chad's fault.
Really? Posting on twitter and github doesn't make you a vicious bully. Chad's whole post seems super defensive and unprofessional, which is typical when you point out the privilege of the privileged.
Having a large audience / lots of followers is a powerful thing. Maybe it isn't vicious in the sense that it isn't violent, but I think it can definitely be a way to bully.
If you use this thread to make disparaging comments about Shanley, you're missing the point and you're doing it wrong. Go look at how respectfully I tried to treat Shanley when she gave me tons of crap, and then go do the same thing. Shanley's abuse does not make your abuse okay.
Let's all be kind to each other! :D
I resent you leading abuse against her, especially when we give you our money... to give to decent people.
I resent you piling onto her (ironically from Medium) while her account is protected due to other attacks.
I resent your "need" to do so PUBLICLY to someone who suffers threats of violence for fundamentally improving the world. Your reason: "because my resentment is my problem, and I need to express it to you".
I resent you THANKING people who call your top users (like her) "professional victims" -- yet you "resent" it when important criticism is turned onto you.
When he responds with "You hurt my feelings when you did X" he is piling on and contributing to her abuse? Her attitude would've hurt my feelings. There seem to be no acceptable avenues through which to attempt any sort of conflict resolution with Shanley. White men are just expected to be silent and let her disparage any work they do that doesn't meet her world view.
Thank you Chad, for making the world a better place with your work. I disagreed with how you implicitly supported a sexist comment on HackerNews but I think that is a forgivable offense and that the good you do with Gittip far outweighs the negative of that action.
He's on a quixotic quest toward a certain kind of world, with openness and transparency. Unfortunately when he tries to interface with the rest of the world it can often go horribly wrong. His general attempts at embracing those who disagree with him, eg by thanking them and retweeting, exacerbate and lend weight to unpleasant comments.
It's truly unfortunate that Chad didn't manage to support the diversity activist community in a way that was acceptable to them. I think fundamentally there missions are much more similar that they're acknowledging now, and each is loosing out on what could potentially be a great ally.
I hope in the future these sort of things can be more constructively handled on both sides that either has so far.
Either way, it seems like there are better ways to expend your energies. In the end, outside her relatively small circle of fellow cottage-industrialist diversity activists, shanley is a pretty insignificant presence in the wider world of tech and likely to remain so for the foreseeable future.
Closed my gittip account. Sniff, I had fun growing my very own company ;_;.