| ||Woothemes.com Credit Card Leak|
57 points by GiantTitan on May 8, 2014 | hide | past | web | favorite | 9 comments |
|WooThemes.com -- 3 days ago there was a leak of credit card data, and they didn't tell anyone. I've had over 10k in charges on the two cards I have on file with them. They haven't told their customers to warn them. This news needs to be made public so people can protect themselves and I just want to prevent this from happening to anyone else.|
Here was my correspondence with support.
Thomas * May 08 18:54
Two credit cards that I have used on your system has ended up with credit card fraud. One card was only used on this website. It was a brand new card. I have read online that your checkout is not secure. You have cost my business thousands of dollars and time I can never recover. I will be reporting your company to the credit companies for further investigation.
Hi Thomas, I'm very sorry to hear that your card has been used fraudulently! We have had a few reports today of similar issues from other customers. You should contact your CC company and cancel the cards and report the fraudulent transactions if you haven't already done so. The common practice is that they will not charge you for the fraudulent transactions, and issue you a new card. We take this very seriously and we are investigating this with our hosting provider and security experts, along with our current payment gateway. We will let you know once we have more information on this issue. Sorry for the inconvenience!
Regards, Magnus Jepson Co-Founder
The scammers who used my credit card information decided to book hotel rooms in Paris under their real names and use their personal email addresses. The hotel was nice enough to disclosed the booking information to me.
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