The support staff was on IRC every day saying "Yes, we have customers' funds. No, we aren't insolvent. Everything is fine, everything will be fine." They answered every question in a level-headed fashion.
They were either being paid to lie, or being fed lies, or somehow MtGox didn't become aware of the fact that they were missing >700,000btc until a day or two before they shut off their website.
So I was pretty gullible. And I just want to thank Patrick (patio11) for being a constant throughout this whole ordeal: constantly skeptical, and with good reason.
It's an admirable trait that I myself often times lack, even when my defeat is obvious and ensured.
Thanks for being a good person, at least in that respect.