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Hi Brian,

Your cancellation policy, as well as others are not balanced on either side.

I'm a host -- and I've been a guest. Once.

As a host, I get to choose the verification level I will accept; as a guest, I'm basically forced to hand over my government issued identification to AirBnB (to "verify" myself)

Now, I'm sure that if this was pre-Snowden, there might be some justification for this; but given that AirBnB has already had over 10,000,000 million night booked with them, it seems fairly arbitrary to require guests to provide this information.

On the other side of things, as both a host and a guest I've had exemplary support from AirBnB; perhaps when you are dealing with Europeans, you are just nicer?

A




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