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But only for school grades which go from 1 to 6 (with both 5 and 6 failed).



I've seen several customer satisfaction questionnaires like that


Living in Germany I'd rather say both systems are used. 1 best, 5 worst is supposed to reminiscent of school marks and 5 best, 1 worst is reminiscent of Amazon ratings. That's why normally in questionnaires you write next to it what is supposed to be best and what worst. Intuitively I'd indeed choose the 1 best, 5 worst system for surveys in Germany, but it's not consistently used.




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