Media Temple was the first hosting service I remembered the name. It was around 2007, when I started web design. I was immediately fascinated by their brand, their design, and their philosophy. It looked honest and reliable. I actually never had the opportunity to become a customer because I didn't need an American-based server (I live in Europe)...
Well... until a month ago. I finally had a project that required a server based in North America. I chose MT quite rapidly, feeling confident about my decision and/or not caring enough to analyze the market.
And today, this (not so good) news. GoDaddy has had a very bad press for the last couple of years, and it seems like the philosophy gap between the two companies will be hard to handle. I guess it's just bad timing on my behalf but I'll try to stick to MT for the beginning.
Although yesterday I would have indisputably pursued my experience with MT for many years, I will now closely watch any subtle change in their customer policy and probably leave at the first signs of trouble, no matter how slight they can appear.
I have no love for Media Temple, but have so many client sites there that this really affects me. Just when I thought MT was improving they go and do this.
That line about it staying "independent" is total crap. I stupidly got locked into Outright and now a year or so after their acquisition by GoDaddy its now magically "GoDaddy Online Bookkeeping" and they want to link it with my GoDaddy account. Independent my ass. So now GoDaddy has all my business records sitting next to my MT accounts, old domain names etc. Ugh
I don't see much evidence of 'improving' but it looks fairly stable. It will be very interesting to watch what happens after today though.
I've been watching http://reviewsignal.com/webhosting/company/33/asmallorange/ because they are in a similar situation but half a year ahead of MT. They were bought out by EIG (Endurance International Group - which own HostGator, BlueHost, Host Monster, etc) back in March. They've been run independently and their service seems to have improved (cue EIG hate here). It's easy to craft stories, but I always like to see the data.
I try to keep an open mind about these things and just look at the data. So far, they seem to be doing even better under EIG but run independently. I hope it continues that way but I will just keep watching and write about it if it starts to change.
A well-engineered deployment framework and backup regime should let you move sites to new hosts with a minimum of headaches (if not a minimum of time). Heck, an enterprising engineer could probably whip up a third-party site mover that uses some combination of limited DB privs, temporary SSH keys, etc. to move entire domains around.
You're right that any "things are gonna stay awesome!" through an acquisition is pipe talk. It's just a lie in an attempt to minimize churn.
I use them for a few sites and like their vibe and offerings. It's mostly pay-per-traffic I think. The dashboard isn't really a dashboard, more of a set of config screens. I find it intuitive but may not be what you're looking for.
You can easily set up an account and transfer sites over.
Ok, full disclosure: I work for Gandi. We realize that motto is something you can't say on the radio, but it's so true, we just have to say it. We are a small, tough, smart company, the kind we want to work for. We do offer a full API for resellers, so you could white-box the solution if you wanted.
Matt from (mt) here. Sorry that you feel that way, but we assure everybody that it's a good thing. We're not making any major changes at the company, and we're going to have 10 times the resources to make better products.
You missed the bit where GoDaddy is largely regarded as the scum of the Internet.
Their impossible interfaces, distasteful advertising, dark patterns regarding renewals and addon services, parking domains, and support for massively oppressing SOPA legislation all combine to make an absolutely awful brand image.
You've pretty much just destroyed the quite nice reputation (mt) had as a solid, premium hosting provider.
Ugh. There's even some sly wording in that blog post too.
> Will you be sharing my personal & financial information with GoDaddy?
> Your personal and financial information stays securely in our system. No third-party vendors will ever have access to it, which has always been our practice.
Doesn't quite answer the question, so I'll have to assume (as other commenters did there too) that you will be sharing information with Godaddy, otherwise it would have been expressly denied. "Our" means the shared companies in this case.
> We are well aware of their past, but we're also well aware of what they've been doing to improve their business.
I'd still avoid combining my premium brand with one that used "godaddy girls" to promote their products.
No. Sure you get more money, but this is going to be absolutely toxic to your company culture. Now every employee at the company has to wake up and know that they're going to work at GoDaddy, a company that supported SOPA and PIPA a company that was founded by an obnoxious redneck who has a video blog of exploited blonde bimbos doing comedy shtick, a company that took a successful female NASCAR racer and exploited her as a sex object as their spokesperson, a company that outsources all of their customer service to India. The list goes on and on. Who's going to feel good about working there after that?
It's great that you'll have more funds. But you are associating yourself with a very negative company. I'll give you a simple example why I hate GoDaddy. About a year ago, some affiliate of our product sent an email to a potential client who reported it as SPAM. Since our domain was bought on GoDaddy, GD sent us a threatening letter saying we have to pay $X upfront to continue to use their services or $Y (about $200) to move to another host. This was no short of blackmail. We tried to explain but it was of no use. We Googled further and found hundreds of other victims.
If you believe that, then for your sake, I hope you're right. But this is worse than being acquired by Yahoo; the product may last longer, but it's immediately lost so much good will that whatever leverage that brought to the table with GoDaddy is not likely to last long.
Well, the results are in, everybody hates GoDaddy, although that can't be surprising to you, and I have to agree with the sentiment, they're a very scummy company.
I'll be honest, from the outside looking in it looks like MT has sold out to cash in.
Surely you were aware of their reputation and their standing in the development community? I have to ask, how much did you consider what the reaction to this news would be before you signed on the line with them?
I'm sorry, but what does an ex-CEO's personal hobby have to do with the way the business is run?
I'm sure a shockingly high amount of other CEOs have had African safari and have taken elephants, distasteful as that may be.
GoDaddy has offered us a ton of ammo with which to criticize them professionally, so let's not get into personal ad hominem attacks.
I see where you are coming from, and money is definitely important. That cash flow is going to help us build our staff and our products. We understand the skepticism, but we are working on making things a lot better here.
It's good that you guys are at least seeing these reactions right up front, so you can hopefully make some headway in restoring faith. There have been many such acquisitions that the public frowned upon, but ended up not being so bad after all (for example, when Salesforce bought Heroku). Best of luck to you.
I didn't even know that GoDaddy was doing a redesign and new marketing push. I went to their site and was happy to see fewer bikini girls. However, in the about us, they still sound like they're trying to be brogrammer central:
Like a Stanford dorm room on steroids, our Sunnyvale office is 40,000 square-feet of Bay Area badassery, brimming with some of the biggest brains on the planet, dreaming up digital masterpieces and keeping time in agile sprints.
Absolutely. I'm not particularly familiar with which of GoDaddy's offerings require high-touch sales (I've used them for domains a couple of times), though I'm sure they exist.
Similarly, I'm not gonna be surprised to see a post-IPO Twitter start pumping resources into their sales departments as well. A lot of their high-value partnerships and channels are going to require a little bit more personality than what they've put into the current Twitter Ads offering.
Demian’s succession plan has been a long time in the making. In fact, Demian engineered the company’s strategy resulting in this acquisition. About a year and a half ago. Demian handpicked Russell P. Reeder to run the company. Both have been intimately involved with this acquisition. Demian will be shifting his focus to other projects, but his dream for (mt) to be the most trusted company in the world is still very much alive.
What about the other co-founder, John Carey?
John Carey, (mt)’s co-founder and CFO, is transitioning out of (mt) as part of the acquisition. He has also been intimately involved with the strategy as well. This is something he’s been planning for and thinking about for some time.
This is the most revealing part of the press release. The founders wanted to cash out. Let's not pretend this acquisition has everyone's best interests at heart. It only benefits GoDaddy and MT's founders, everyone else gets to witness the end of MT.
Not so coincidentally placed at the end of the FAQ. But I'm certain they've both sacrificed a lot throughout the years. That's almost 16 non-stop years of running MT. It's a well deserved break in my opinion.
This right here is the real story, I'm guessing. Can't say I blame them either. They probably wanted to move on and needed a soft landing spot for (mt). So after months of shopping around, GoDaddy perhaps made the sweetest deal.
Congrats to Virb and the founders next chapter there! This is the first I've heard of it and it sounds like a pretty neat service.
And good luck the team left at (mt) for managing what is going to be quite a storm of negative sentiment and customer departures.
For all those here suggestion small alternate hosts, accompanied by their anecdotal positive experience remember that your favorite host is probably one fat check away from selling out just like MT. In fact, most web hosting models are built from the ground up to eventually get swallowed (acquired) but a larger hosting fish.
I've been through several hosting buyouts with my clients over the last 13 years and none have ended well. Even after the dust settles, the "New Company" almost always loses it's original formula for success and with it, it's original customers.
Lessons learned: Host with bigger hosts less likely to be snapped up. Diversify your client hosting providers so one botched buyout will not sink you.
Yea exactly. You just can't win with a small host provider. They will always get acquired. Always. Though I did get the sense that MT was large enough to stay independent. Really uncomfortable feeling knowing its GoDaddy now
Another problem with small hosts is small sample size. Hosting is an odd product that everything is good until it's not. Many/most people never really have any sort of 'experience' with their hosting company. Which ends up as a default neutral/positive opinion. But it's really when there's some sort of incident that the real quality of a company comes out. Until a host is big enough, there generally aren't enough incidents and data points to say much about them.
Digital Ocean by a country mile, they come with a Wordpress image ready set-up for you, will cost $5 a month for an excellent webserver. I host 4 different Rails sites, and a Wordpress Network of 7 sites there, all running v well.
Yeah is a little pricey, but may be what OP was looking for.
The probably don't allow a WP network with multiple other sites CNAMEd to subdomains, which is how I'm set up. It's a little sticky to setup, but you have a free wordpress.org afterwards effectively, which is great for all my friend's and family's pet projects and mini sites.
We knew that a lot of our current customers might have a negative response towards this. Like somebody said above, GoDaddy has made some pretty big changes in the past year. With this new acquisition we're hoping for bigger and better things for (mt), especially when it comes to new product lines.
What was weird about Network Solutions was that they were much more expensive than their competitors, yet much worse than their competitors. I didn't know anyone who used them, and I'm surprised to learn that they still exist.
Next price point a bit later $100: 2 years min ($50 per year)
Next a bit later $70: 2 years min ($35 per year)
Then came competition and prices dropped.
Little known fact: The first registrars that were accredited
had to certify that they had no criminal record
(any of the officers) and had to be a corporation
and post $100,000 bond as well as other hurdles
which were all put in place by Network Solutions to limit competition.
Out of NSI came Verisign which had to erect a "chinese wall" (iirc) in order to separate the "registry" from the "registrar". Verisign of course ended up selling off NS.
Yep and they sent out these paper invoices and gave people credit when they registered. So much profit they could afford to not get paid in many cases once they started to charge for the domains. I also remember (as I'm sure you) some billings going out with ads for branded tshirts with their name on it and some other swag.
Sure, as someone above mentioned though, unfortunately GoDaddy is a toxic brand. I do NOT want to be associated with a brand that doesn't support net neutrality and was in favor of SOPA and PIPA. I'm sure you guys will do fine anyway, but I'm pretty sad I'm going to probably have to abandon MediaTemple in the long run....
Checkout http://ghost.org/, which just opened to the public, if all you're doing with WP is blogging. Otherwise you may want to consider signing up on Wordpress.com, which isn't all that bad (just very limited in configurability).
I wanted to check out Media Temple as a long term host but after this.... I guess I'll stick with 1and1. I've been with 1and1 for almost 10 years. They're not perfect but they're more than satisfactory for me. When the traffic to my websites on my shared hosting grew they automatically moved me to a better more resource free server instead of forcing me to upgrade to virtual or dedicated servers. They're charging $14 per .com so do NOT register domains with them. Use NameCheap.com for that.