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Tell HN: If you're having trouble with Apple Developer things, Call Them
29 points by tomasien on Sept 26, 2013 | hide | past | web | favorite | 3 comments
I realize this may be common sense to some of you, but after going through 2 months of crap with Apple and having all my iOS Dev friends tell me that it just "is how it is", I finally got on the phone with Apple today and let me tell you: it was wonderful. They finished my enrollment in its entirety in about 2 hours, and in fact told me that if I had not called, my issue may have literally never been resolved. Now my app is submitted for approval, and I'm thrilled.

Since I didn't even know this was an option, and it is not prominently displayed as an option, I thought I'd let you guys know.

The number to call is 1-408-974-4897

I've called 3 times today, no more than 5 minutes of wait time and usually only on the phone for 8-10 minutes before having my problems resolved.




For completeness, here is the phone listing for all countries:

https://developer.apple.com/contact/phone.php


Freaking useful sharing. It will help me! Thanks a lot!


Yeah I'm actually 50/50 on this, but I posted this in the middle of the day, bad time to post to HN, because I don't see it as a post that needs to be on the front page. But at the same time, I really, REALLY hope startups know this - it delayed us 2 months, and that's two months of my life I wasted not knowing if anyone will give a shit about my app.




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