That's the nature of the new economy we live in. If it's not profitable, if millions of people don't want it, it's relegated to the back-channels and specialty web dealers. Companies just can't afford to release anything anymore without excellent product-market fit.
It used to be you could get Dell to build you anything you damned well pleased. I just went to the Dell website, and you can't even look at their laptops until you identify as a member of an organization. They don't sell to consumers anymore. You have to go to Best Buy.
If you want to know who's responsible for this shitty state of affairs, walk over to a mirror and take a good long look in it. Silly, unrealistic, demanding consumers who don't understand quality, only price, are turning the entire industry into shitty versions of Apple.
So I'm sorry, I have zero patience for asshole customers who think they're always right. It's good that your friend was willing to pay whatever it took to get his 17 inch screen. Most of these idiots don't. And they ruined PCs.
Ridiculous claim. Visit http://www.dell.com, click on "For Home" on the menu at the top, then in the menu click "laptops & ultrabooks".
That puts you on a page showing consumer laptops you can buy, right there, two clicks from the homepage. Or you can search/filter on ten different fields (including 17" screen size which finds a choice of 34 laptops).