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He allowed IE6 to languish while the competition was growing.

To me, Ballmer is symbolic of Microsoft-with-ADD. They ignore things until they become urgent, and then shovel money into the furnace until victory comes. Look at Windows Phone - microsoft had a mobile offering when iOS came on the scene, but took years to move on with WP7. Desktops languished on IE6 for far, far too long.

And Vista's long death-march process and lackluster result is another point.




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