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I think the situation is unfortunate because of their new launch, but the real problem is, as the author mentioned it, that Google webmaster tools did not alert them of the problem, so they were not able to address it on time. I also think their vendor should have alerted them (their clients) about Google flagging them and that perhaps this should be considered immediately, which would have saved them some headaches. Therefore, if the two previous problems has been taken care of, then I think we would mostly all agree it is good to be alerted of potential malware, which noone wants on their machines.



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