You're not concerned about the social, economic, and environmental impacts of this laundry service? This has a far greater potential footprint than a simple neighborhood dry cleaners or wash-and-fold. Especially when it's billed as a 'startup' and pitching for venture capital or other investment to reach the point where desired economies of scale will only increase that footprint in order to provide any level of viability and persistence.
I find lack of concern for the variegated impacts any business has on social, economic, and environmental dimensions far more problematic than exhibiting and evaluating such concern. At least engaging the concern can allow someone the ability to assess such impacts in determining whether or not to fund and/or celebrate such a service.