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The article also mentions proactive response to issues they discover on your behalf. FTA: "If a check fails, our experts will take immediate steps to get your systems back online as quickly as possible"

There are a number of other services listed on that page, including "Longview Pro - the professional version of our system-level statistics collection and graphing service (currently in beta)."

I got all that from reading the page you linked.

I read that as well. But having someone else log into my server to just restart it doesn't seem all that appealing to me for $100/mo.

Then you are perhaps not the target customer. Rackspace Cloud offers very nearly the same service at a similar price.

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