I'm genuinely curious. I've been hosting with them for a couple years and have had zero problems and amazing support response rate otherwise.
If there's some kinda of a nightmare scenario waiting for me, I'd love a heads up.
Also their support is only good for minor incidents. When you have a data centre go down their support evaporates and you will be left with a multi-hour outage with no clue what is happening.
"Still hiding the truth from the customer. Still failing to do security audits."
How do you know this?